Mickey's Oceanic Grill

"They gave me half of a lobster grilled cheese… spent 18$ for a fountain soda and half a grilled cheese with two small pieces of lobster. Place is a joke, over priced and terrible food."

"I’m very disappointed in this place. I was referred to the seafood place in the spring of 2023. My sister’s boyfriend went there and bought food for my mom and talked about how good it was in the sandwiches were meaty and tasty. So I decided the next time I went and bought my mom lunch I would go there. Not only did I buy fish and chips for her. I bought three fish sandwiches for my boys. Of course it was a pretty penny I spent, and when I got home and open the bag I was so disappointed. I’m not gonna get into the details about how bad things were at that point, but I did call and spoke to the owner/manager because there was a question about the charge on my credit card. What I didn’t realize is that I had tipped almost $25 on top of the cost of the food. I informed him of my experience, and he offered to refund the tip. I told him no, I don’t do that. I am not gonna take away a tip that I gave. He offered to mail me out a $25 gift card for me to try them again. He did just that, now here on December 29th. I decided why not give them another try? I ordered the fish and chips for my mom which pretty much used the entire gift card but since a few dollars were left I decided to order a side of onion rings. And then what was left on the card I just told him to keep. I noticed older gentleman in the back, so the back was definitely moving better than the first time I was there, but the part that disgusted me was the lady at the register seem to have a cough/cold. So she was coughing without covering her mouth, and then rubbing her nose with her sleeve/back of her hand. And then was touching the bags and stuff for the food. Needless to say, I wanted to say forget it at that point, but what I did is, took the wrapping off the food and tossed it in the trash there. Did not take the coleslaw because I don’t know who was making it and if they’re acting that carelessly in front of me, I don’t know what happens when people don’t see them preparing food. Now she was very nice and pleasant to me but hygiene and handling food is something that should be taking seriously at all times. When I make it to my mom, to give her the fish and chips I see the fish is burned, not sure if their oil was old or have been scorched. I could not give this to my mom. I was so disappointed so not only did my second experience was bad. I wasted gas going back-and-forth to East Hartford.. Never again, and I pray that no one gets sick with any type of virus that could’ve been passed, by the handling of food."

"I have been a longgg time customer of Mickey's. I have gotten to know the staff over the years and every time I order food the staff are always friendly and the food is always great. Today I placed an order online and sent my daughter in to pick up the food because I was not feeling well. My daughter came back to my car upset because of a straw. I asked my daughter what happened and she told me she asked the cashier lady for a straw, that was in a cup right in front of her face, and she did not answer therefore she proceeded to take one. The lady told my daughter to ask if she wants a straw next time and asked her if she had ordered a drink. I felt this was inappropriate because we placed an order with them, my bill was over $20. Normally I purchase drinks there, even if it is just a lemon water. Today I did not because both my daughter and I already had beverages we had paid for elsewhere in the car. While my daughter was getting tarter sauce, according to my daughter, the lady had said something about people thinking the place is a convenient store, in reference to people just taking things. My daughter is 14 years old. My daughter told me about this and was upset so I went inside to find out what happened and why. I confronted a friend and worker there about it and the other lady that had said something to my daughter about the straw interjected and said she said nicely for my daughter to ask next time and basically had the last word and I left before I got out of control. Instead I will leave a review because I have never had any problem with any of the cashiers in that place until now. Why be in a business of customer service if you cannot serve people without an attitude, running your mouth and feeling the need to be defensive about things that actually came out of your mouth. I get people may excessively take things but that has nothing to do with me or my daughter. If I had taken a straw I do not think the story would have been the same and just because some one sees a young teenager doesn't give them a right to treat them like they are a little child and say anything to them."

"Fried chicken sandwich is very crispy and delicious. I think it's a chicken patty but regardless it's very good. My favorite chicken sandwich so far in east Hartford. Service is quick and convenient."

"I was heading home and felt like having fish. This was the closest to me at the time. First time here; people were having lunch outside, and there was a line inside. I realized why it was so packed. The staff was so friendly and attentive. The place was clean and homey. And last but not least the food was great! My son enjoyed his fish and chips. It's hard to get him to eat fish so the fact that he finished his food was proof to me. Can't wait to come back here"