Dunkin' 397 College Highway, Southwick, MA 01077

"The employees working here need a big lesson in customer service, namely not cutting off their customers when asking a question. Possibly consider updating your menu to a board that's actually visible from inside the vehicle, instead of the dusty, scratched, and completely illegible menu thats currently in your drivethrough. Im very glad I left without spending any money at this absolute joke of a location."

"I forgot my breakfast so I had to stop. My bacon egg cheese on a croissant was disgusting. Something was genuinely wrong with the croissant it seems like it was old and toasted like 3 or 4 times. Completely hard and crunchy like a cracker and brown... Waste of time money and now I'm hungry."

"I’ve been going to Dunkin for years and it’s good. There’s certainly better food out there, but it’s pretty good for the cheap prices. The bagels are decent, but I’ve noticed Dunkin has been slowly limiting their menu as the years have gone on, which is disappointing. However, if you need a quick bite, I’d recommend Dunkin for an inexpensive option."

"ADAM refused to sell anything other than hot coffee and donuts at 7:30pm and closing was 9pm. He aslo refused to give me the managers contact information. The 2 cars ahead of me were also turned down orders and angrily pulled out. I wonder how much $ this location lost bc its employees are too lazy to work...? Dont bother going here after dark unless you ONLY want hot coffee and donuts. What a joke..."

"Never order munchkins here! They will never give you the correct amount! You order 10 and get 7. You order 25 and get 20. You order 50 and get 30. Its highway robbery!"