CVS Simsbury, CT 06070

"Just a friendly suggestion, that it would be helpful if the pharmacy is closed for lunch that when you’re calling for the pharmacy that the automated system tells you that they are closed for lunch. Otherwise you are sent into the abyss of hold time, not knowing they are on lunch."

"CVS is hands down the WORST place to fill prescription and I don't just mean this location. Talking to a human is near impossible. Id recommend dirty mike and the boys behind Walmart give you mystery meds before recommending any CVS location."

"The flu/covid vaccine line was backed up for hours - I was there for 5:30pm scheduled appointment and people told me in line that they had 4:30 appointments and were still waiting. I didn't even make it to the check-in counter after waiting in that line for 20 minutes and getting yelled at an employee for standing in the wrong line (everyone in front of me was also waiting to check-in for a vaccine) and so I finally left. Schedule fewer people for each time slot!!"

"Closed early for break when I went to purchase Cold Medicine at the pharmacy. Sick as a dog, just ring me up and hand me the box. Thanks for nothing. Won't be back to this location."

"If I could leave 0 or negative stars here, I would. I’ve gone to this CVS out of convenience in location for 3 years. Not ONCE has my experience with the pharmacy been positive. The drive thru line is always 5+ cars long and I am not exaggerating when I say that the wait is never under 40 minutes. They never request or refill prescriptions on time, and will state they never received a request for refill, even when the doctor is on the phone stating they’ve sent multiple requests 2-4 weeks prior. Whomever is at the pharmacy drive thru window never seems to know what’s going on, yet when you call (which is a whole process in and of itself with the automated voice messenger) the pharmacist that answers the phone has an entirely different answer/perspective on the refill and you then have to get BACK IN LINE. This cvs pharmacy is honestly atrocious. I only continue to go out of location convenience between work and home. 0/10 recommend."