Walgreens 455 Main Street, Southbridge, MA 01550

"The pharmacists are too rude and never bother to receive the call, always putting the calls on hold for more than 17 to 19 minutes. Pathetic customer service!!"

"I’d do 0 star the store manger in the Southbridge store the worst he’s rude and impatient when he rang me up And very sarcastic very odd atmosphere walking in there the cashiers don’t even acknowledge or say hi to you when you walk in or greet you in any way the only two that have have been a lady named Tina and a young man at night called Jamie both were super pleasant other then that def not going to this store until the manager removed he should not be in. Retail talking to a customer with the level of sacarism in his Voice I don’t care how long he has worked for you he’s a employee like the rest of him and his actions need to be dealt with unless you guys don’t care about your customer and are. Money hungry in that case I can insure I you I will able to have some very frequent shoppers take there business to cvs Fix your staff or learn how to properly train a 3 year old could run a better business"

"Terrible place to get your prescription the pharmacist is rude they act like they discriminate against patients on pain meds or people they think have substance use disorders."

"The pharmacy helped a family member receive life saving medication. CVS in Charlton (and CVS within 100 miles, too) were out of insulin prxn needed. Southbridge Walgreens stepped up and saved the day! Shout out to Declon for handling the prescription transfer and fill."

"Do not EVER try to speak with a live person via telephone!!! They put you on auto with music and never answer. They called me several times and asked to call them. Impossible. Poor customer service. I switched to them because I was receiving similar terrible service from their competitor next door. Not surprised people are switching to places like Walmart Just went today and again horrible service.I used the drive thru. What a joke, ended up shutting my car off I was there so long!!!! Someone came on and said we will be with you shortly!!! Seriously if you have time to say that, get my meds!!! 7/20/23"