Best Western Danbury/Bethel

"Night auditor was very pleasant and helpful as was the woman working in the dining area in the morning. The hotel is conveniently located on and off the highway. The room was not that great floor was sticky, shower clogged and TV didn't work. We were only there for the night and arrived at 11pm so these things were not a big deal in that moment. But we definitely would want them fixed if we stayed in the future. Breakfast was pretty good, eggs were rubbery but overall was decent."

"I came here, specified I wanted 1 bed. I paid the money almost 700 dollars just to find out that they mostly have 2 beds!! If you want 1 bed you'll have to be next to the elevator and the noise of the vending machine. I used half of my available money and the refund comes tomorrow. If that's all the money I had I would've been sleeping uncomfortable or on the street. DONT RECOMMEND!!!!!'"

"We stayed her for a hockey tournament. Rooms were very outdated. The cold and hot for the bathroom sink were backwards. The weekend staff behind the desk were very rude. They were incompetent in regards to room charges. Maria was very nice and helpful! When I asked for clean towels the guy behind the desk told me there are none. Maria kindly went back to what I imagine was the laundry room and brought me three towels. That’s all I asked for for our three night stay. Hallways weren’t vacuumed all weekend. Had the same stuff on the carpet the whole time. They turned off everyone’s room keys before 10:30 making check out challenging because you couldn’t leave your room unattended while making trips to the car. Checkout wasn’t even until 11:00. Never again. Worst place we ever stayed."

"As I’ve said in other reviews, first impressions are very important. This one was not good. No friendly greeting. Not much conversation at all. For the second time no clock in the room. No fruit in the smallest breakfast area I have ever seen. Why don’t all Best Western motels have restaurant recommendations. We were at one out West that had a copy of menus from nearby restaurants. We got one suggestion across the street. When we asked about a diner nearby we were told, “It’s a diner!”. Turns out the diner had Greek items and a full bar."

"Hotel is beautiful. Very clean. Up to date... the staff is very friendly. We have 2 month old kid and asked for a quiet room , we were quickly accommodated high floor away from the elevator no prob and Breakfast was amazing. Thank u for a wonderful stay. Highly recommend to stay here..!!"