Harvey Norman Botany Downs (Computers & Electrical Only), Auckland

5 stars for Aayush cause he gives exceptional customer service. Thanks for letting me print photos with ease. You deserve a pay rise:)

Great service from Jacob who helped us select a TV. He is very knowledgeable. We had a much better experience here than at a nearby competitor. Thank you.

Happy with my fridge purchase but the delivery service is absolutely terrible. I paid $89 for delivery and they brought the fridge up the stairs and then just left, said I had to pay another $60 if I wanted them to unpack it and take the packaging away. This is the first time I’ve ever encountered this in all the things I’ve had delivered the guys have always unpacked it and put it in place for me. I had 3 kids under 4yrs and was on my own with a huge fridge which they didn’t even put into the kitchen. I had to unpack the whole box and drag it over the carpet to get it to the kitchen. Those guys could have done it in 2 mins for me. Appalling!!

Amazing customer service from pretty much everyone across the store. Massive thanks to Ray, Soon, and Dan (not quite sure I got his name right - the manager when we visited last Saturday). They were all very knowledgeable, friendly and super easy to deal with! Helped us find a couple of perfect new appliances for our new home whilst making the whole experience stress-free ♥️

Went in to buy a vacuum cleaner but was unsure what model to buy. Spoke to Karen who was excellent, she took the time to show me various models and their specs and asked relevant questions about my flooring to ensure I bought the best suited model. She went above and beyond to provide a good customer experience - even helping me get it into the car.