Adina Apartment Hotel Auckland Britomart
2 Tapora Street, Auckland, Auckland 1010
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Reviews
"We stayed in a 2 BR apartment for 2 nights. It is close to few Cafes and restaurants. Bedrooms are spacious and clean. Our one has 2 bathrooms ( one is attached to main BR and the other one near the entry). Internet connection is easy and smooth. The room is equipped with all the essential things including dishwashers , microwave and fridge. The espresso coffee machine is bonus! They charged extra for secured underground car parking space -which is also quite spacious. Check in process was easy and quick. Staffs are mostly helpful and friendly. The only thing we found inconvenient was the corridor from the room to the lift is not under cover so during our stay, there was rain and the whole corridor was wet and every time we needed to go to lift we got wet. Otherwise nice stay."
"Worse experience ever. Where do I start? Room was dirty including finding used vapes under the lounge. Then the washing machines didn’t work. Promised by staff it would be sorted and wasn’t. Over heard another guest at reception complaining that their washing machine was broken. Honestly, never again."
"Stayed for 5 nights and was not offered or provided any housekeeping services. Requested service multiple times and was ignored. Would not recommend a longer term stay. The staff make it completely obvious that customer service is not a priority."
"We stayed in a 3 bedroom/2 bath for four nights. The hotel was understaffed and had to wait numerous times at the front desk for help. The room we stayed in needed some maintenance and when I tried to explain this to the manager on duty (disposal button broken, lights broken, etc.) he dismissed it that "maintenance would take care of it" when he hadn't even heard what was broken. Housekeeping was wonderful and always provided us what we needed in a friendly manner. The hotel needs some upkeep."
"The hotel is very comfortable, not too far from the Quay area. The staff were really helpful and kind from the moment we step foot at Adina, especially Mai! They gave us a lot of information about Auckland, and made sure that everything was alright with us. The rooms were clean, and aside from the laundry room being on the ground floor, everything was quite nice. At the restaurant bar attached to the hotel, they played some nice live music on second Wednesdays which was great for relaxing."
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