Hair Colosseum Shellharbour

"I’m just here to stick it to all those people who left a bad review, you almost made me not attend my appointment. But instead I went with my heart & not my head & I am soo glad I did. I had a young man, Jack look after me the entire time and he completely exceeded my expectations!! Everyone in there was friendly & professional. My hair looks/feels amazing and I’ll definitely be back! Jack is my new go- to hairdresser!! A bright future of hair dressing ahead for that young man, Thank you Jack!!!! Just to give some context in my before hair, I hadn’t been to a hairdresser in over 12months & he was working with a challenging canvas, again he is amazing! So happy! I’ll be back guys!"

"Went today to get my hair bleached and coloured. Unfortunately my hair wasn’t able to lighten up enough this session to achieve the full vibrant blue, but the amazing Alex was able to organise that I come back in a weeks time to get the darker parts fixed up free of charge, as well as styling it with curls in the meantime :) The girls were all well presented and absolutely lovely. UPDATE- So, I went in a week later as asked. I came back and the attitude of the staff was still lovely as always. However, unfortunately, I left the salon with my hair looking the exact same as I came in with (Vibrant blue in the front, green in the back.) The bleaching was not done carefully, as I ended up getting hit in the eye with a piece of bleached hair, which luckily didn’t cause any damage other than a stinging eye. The cut was uneven at the front, the right side noticeably shorter than the left but I didn’t realise this until I was home. I was told after blow drying to “come one more time and it’ll get fixed up”. I ended up getting bleach and fixing it myself at home. A little disappointed I paid $280 for something that didn’t give me my desired outcome. MAY I add, that during the original session, I was never “quoted” a price beforehand. I do still want to thank Alex and the girls for being so lovely the entire time and for allowing a free of charge session the second time round."

"Worst Experience of my life. Had a hair colour, burned my head twice when washing it. Claimed to do roots first then put the rest on the rest of my hair and wait 10 minutes. BURNED twice with the hot water, refused to thin out my hair, cut more then asked the wanted to charge $70 to run a straightener through it. This was supposed to be my mothers day gift. I walked out after just throwing my hair in a bun. 2 different girls did my hair very disappointed after not going to a hair dresser for 5 years. I live away from there so they can't even fixed what happened after knowing i was disappointed they asked my daughters if I was ok. Never again!! Drinking my sorrows now..."

"The woman who cut my hair cut an uneven front fringe, poor layers and didn't even check that the lengths were the same on each side, which they weren't. She also didn't ask if i was happy with the results, she just took off the cape and walked away. I explained what i wanted in detail and showed 5 example photos and she didn't even think to blend the fringe into the rest of my hair until she had already cut too much. Getting it fixed up tomorrow, but unfortunately she took too much length off even though i expressed i was growing it out. Definitely not worth $45, i am suspicious that she overcharged me on purpose too, as she whispered to the employee who took the payment and the price does not seem to align with the rest of their prices, but maybe a fringe and refreshing layers is usually $45, i don't know, their starting price for a haircut is $25 so it was more than i expected. I asked how long she has been hairdressing and she said on and off because her dad is a hairdresser, but hasn't been in the field for four years. And i do suspect she is under qualified because she seemed very inexperienced and unknowledgable about what she was doing. I suspect a nepotism situation. Extremely disappointed that a hairdresser who does not even seem to be properly trained and certainly does not care whether clients are satisfied is allowed to cut hair."