Gold Star Stays

"I have stayed in the Geelong accomodation many times with my family, and love the location. It was easy to get in and we had a great family holiday :-) The room was great, I had my own bedroom and bathroom!"

"Horrendous do not stay here We stayed here over new years and received next to 0 communication from John to assist us on the day. We called and called and called. No sheets or bed linen for any of the beds, house is essentially disgusting. After we left we were not given back our $1500 security bond and we’re given no details as to why. A complete scam do not waste your money here !!! Have sent text messages, voice messages, calls emails and even letters and 0 response. A terrible business owner and a threat to occupational health and safety for people who stay here"

"The room is ok, love the jets in the bath, that's very nice. The new front door system can be a nightmare if you lock yourself out, as the system relies on wifi to be unlocked and the signal on lower levels is minimal, and you rely on a third party to fix any locked out situations for you. The photos does look better than the reality of the rooms. Rooms are clean. We stayed for 2 nights so room service or as such was not experienced by us."

"This place should be called Black Star Stays! Absolutely terrible owner & facilitates for the price you pay. I booked our accomodation on booking.com. Shortly after the owner, John called. Said he was doubly booked & had to change our room for the second night to a more expensive room. No worries. Then proceeded to tell me as I used my partners card for the deposit I would need to bring cash to pay as he wouldn’t be able to take the money from the card as it wasn’t in my name. John then spoke to me a further 3 times in less than 24 hours and was extremely pushy for cash only. On arrival cash was handed over. Checked our bank account to see he had taken 2 lots of money from our account, over charging us by $30.26 cents!! What happened to not being able to take from the provided card? We were booted from our room & told me would be able to come back at 3pm or just after for the new room. Lovely, all our cold food sat in the car for 4 hours! Came back to our dirty second room! Bathroom showers have a hand shop in them half full. Who wants to wash their body with hand shop. One bottle of shampoo no conditioner. Half a roll of toilet paper left. Very poor facility’s in the rooms! Marks all over walls, missing towel rails, cob webs throughout, holes, we dropped our phone and moved the couch & there was so much food under the couch! Disgusting & would never ever recommend this to anyone else! We were in contact trying to get a receipt that he had actually transferred our money back to our account. It took all day. When the money finally went through the next day he had credited it back as a retail purchase even though when it left our account it said to gold star stays! This will be fun trying to explain to our accountant. This guy is extremely dodgy & after reading the reviews we’re not the first this has happened too! You get better facilities & a cleaner space at a caravan park for half the price!!"