The Good Guys Tuggerah
Bryant Drive, Tuggerah NSW 2259
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Photos
About the Business
Welcome to The Good Guys Tuggerah! Located on Bryant Drive in Tuggerah, Australia, our establishment is more than just a furniture store or a home goods store - we are a point of interest and a go-to destination for all your shopping needs.
At The Good Guys Tuggerah, we understand the value of your time. That's why we offer an online form for all Returns, Refunds, Repairs, and Exchanges, making it easier and more convenient for you to take care of any issues with your purchases.
But that's not all - our Gold Service Extras Members enjoy exclusive benefits from day one. From StoreCash rewards to access to special offers and sales, being a member has its perks. And for speedy service, members can even start their report online.
If you need to lodge a claim for a swap or screen replacement, we've got you covered. Simply begin the process through our website, and our team will assist you every step of the way.
Please note that new customers must apply and be approved for a Latitude Gem Visa credit card, available on participating Latitude credit cards only. Monthly fees and terms and conditions apply. For more information, visit our website or speak to our in-store staff. Credit is provided by Latitude Finance Australia.
Earn StoreCash by meeting qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before making a purchase. You can even receive email or SMS notifications when your StoreCash has been credited to your Digital Wallet. For complete details, refer to our StoreCash Terms and Conditions.
When it comes to discounts, we offer competitive prices. Our negotiated prices may be lower than the ticketed or advertised price in some stores. However, please note that discounts cannot be used in conjunction with any other offer. For specific details, refer to the product information.
Time limits and additional terms and conditions may apply to certain products. Please refer to the product details for more information.
As part of our commitment to customer service, we offer a bonus service within 30km from our store. Additional charges may apply for distances beyond 30km. Please note that this service excludes eBay and commercial orders. For more information, refer to the product details.
If you're looking to switch to The Good Guys Tuggerah as your mobile service provider, we have special offers for port-in and new customers. Please note that this offer excludes current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services.
We value our customers and want to show our appreciation. That's why we offer Store Credits sent via SMS or email. Expiry dates may vary depending on the promotion. Please note that certain types of gift cards, Epay Cards, and agency brands are excluded from this offer. For full details, visit our website.
When it comes to trade-ins, we have partnered with SquareTrade to offer competitive offers. Trade-in offers vary based on factors such as the condition and age of your device. Please note that you must be at least 18 years old to be eligible for a trade-in transaction. It's important to remove all data from your device before shipping, as The Good Guys and SquareTrade are not responsible for any lost files or data.
For any home services such as gas fitting, electrical, or plumbing work, we have partnered with licensed subcontractors. All necessary safety and compliance certificates are issued by these subcontractors. Please note that Home Services Network Pty Ltd does not perform these services directly.
For Spot. Buy Now, Pay Later account holders, we have a special offer. Spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until September 30, 2023, and receive a $20 The Good Guys eGift Card. Refunds, chargebacks, and special promotions do not contribute to the spend criteria. This offer is limited to one eGift Card per Spot. Buy Now, Pay Later account. Your account must remain open and in good standing to receive the eGift Card. Full terms and conditions apply.
To stay updated on your StoreCash balance and current offers, simply enter your mobile number and request a verification code via text message. Once verified, you'll have access to all the information you need.
Thank you for choosing The Good Guys Tuggerah. We look forward to serving you and providing you with an exceptional shopping experience.
Reviews
"The staff were helpful on the day, but after taking your money it all goes down hill. A simple delivery was not organised properly and when I rang to sort it out, I was hung up on twice and sent in circles. The staff on the floor had it all stitched up between them, making sure I could not speak to the manager, they were really rude. I would never shop there again"
"Still the worst Good Guys I have been to. Several years, multiple changes in management but atoll no service. 5 minutes in store without being approached or even acknowledged that we are in the store. Walked right past a.sales person talking.loadly about demonstrations anfld they didn't even look up."
"We run an interior design business on the central coast and were looking at using the Good Guys at tuggerah as a local source for our electrical goods for kitchen fit-outs. We ordered a electrolux range-hood and a Franke sink for our clients kitchen. No receipt given as system issues. Rang three weeks later as we hadnt heard if items had arrived was told they had and that a message was left on phone, checked both work phones no message. Went to counter to get invoice so I could pickup goods from rear warehouse. They would not give me invoice as it was under company name and wife's name. Tried showing license and also explained I am director of company still would not issue print of invoice. Staff member was very rude and not very helpful or even try to help just said "cant do it unless we receive something in writing from your wife". This is not the first incident, issues with TV was damaged on arrival 3 months of fighting to get replaced under warranty, we also ordered new Family Hub fridge paid for premium delivery goods arrived and they refused to bring fridge into house. We will definitely not be using them for our personal business or for our Interior Design business. If you are seeking good reliable place to get electronic goods dont go to the Good Guys!"
"Worst service I've ever had. Went this morning to buy a TV and spent 35 minutes just trying to get service. Stood at the front counter and the 3 ladies never even looked at me, even the manager in his clear glass office looked at me several times and never once came out. There was another lady trying to buy a dryer and she hust walked out. Went to bing Lee and received amazing service."
"Went in for a return, March 1st 2023. Excellent service and went through without any hassle, and the product was over 10 weeks old. Will definitely try and buy here as much as possible based on the level of post purchase support."
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