Lovisa

"horrible service. went in one afternoon and bought a necklace, proceeded to walk to the counter and the lady there started scanning my items. did not say hello, how are you. said nothing and proceeded to talk to her friend at the counter who also said nothing. talking specifically about their boyfriends who don’t let them go to the gym. the only thing she said to me was “that’s $30”. did not ask if i wanted a receipt or a bag… the next day i came to return my necklace because my friend bought me the same one and surprise, the same lady was working. i told her i would like a refund or an exchange but because i didn’t have a receipt she told me no. i told her about what happened yesterday and she did not care at all. she told me to wait while she asked the manager at the time what to do then told me it was my fault i did not get a receipt. then told me it has been clearly opened (which it had not) and that i should just leave because there’s nothing they could do. the manager was rude and did not care about what i had to say - those two staff members should not be working in retail especially with an attitude and work ethic like that."

"Went to buy some hair accessories. The girls in this store could really learn to plaster a smile on their faces. Not good for business."

"Horrible customer service ! Only one staff but Had no customers @ the time and wouldn’t care to do her best . Tells me waste of time to keep chasing the price for an item without tag !and also adds saying there are other items on the store to buy on rude manner and sighs . Time of the service (10.45am) Disgusting manners ?l! These people cost a lot for the actual business .People don’t realise . Until yesterday I didn’t know your shop now I know it and what an impression left. I am making review ."

"Very rude staff specifically the blonde lady, we’re trying to buy earrings and pick up some design. A rude lady told us do our own thing and let her do her own thing while not even looking at us which is very irrelevant. We are costumers and always been very good costumer of all lovisas that we entered in to buy, but this is the worst experience ever the racism is to the highest level please know your job you are in a retail industry if you treat your costumers very rudely, it will be your lost. Please do something about this, you have lots of bad reviews please stop tolerating your staff and don’t normalise this act, we are in a multicultural country, thanks."