ProBuild Australia

"ProBuild are amazing to deal with, professional and great communication. What really stood out for me was the empathy, reassurance and relatability shown during what was a really traumatic time for myself and my family. Mario and the team went above and beyond in all aspects of their work. Can’t thank them enough."

"Unfortunately I had a water leak through a storm and my bedroom was flooded. Through insurance I used ProBuild Australia and I was extremely impressed with their professionalism, punctuality, communication, excellent workmanship and would give them 10/10 for the job. Do not hesitate to use this company."

"My experience with ProBuild has exceeded all my expectations with regards to dealing with a 3rd party through my insurance claim. My 1st interaction was with the building assessor Jed who was punctual, respectful of my situation & thorough. He assessed the damage and wrote a clear & concise report. The next step was to liaise between Probuild & Virgin Money Insurance to sort out how my claim would be dealt with. Patricia in their head office was a delight to deal with. She sorted out everything for me so that Virgin Money would respect my situation, fulfil their obligation to me and organise a painter to finish off the repairs to my house. It was a smooth process and within a week it was all sorted. The last part was the painting. Probuild sent a painter to my house to repair the walls that were damaged by my water leak. The painter, Jamie, was amazing. Not only did he turn up on time, he had a smile on his face, matched the paint (which I had been quite nervous about as my house was painted 13 years ago & I had no idea of the colour) and seemed to love his job. He left my house perfectly clean, the painting was seamlessly matched and I was SO happy. He had accidentally broken the little security snib on my entrance door, which admittedly is a little tricky to use. I didn’t mention it to him at the time, as he was such a delightful human being & I felt bad that I hadn’t opened the door for him, so that I could have avoided this. But upon calling Patricia to explain what had happened, no questions asked, it was replaced the next day. In all my years of dealing with companies, large & small, in my private life & in business, I’ve never had such an ‘enjoyable’ experience with what could have been a huge headache. I commend all the staff, both at Probuild, Virgin Money Insurance and Premier Painting. Well done to all involved."

"I recently had repairs and replacement of my carport due to weather damage My insurance company went through ProBuild who were very good with communication of my claim and repairs. All Aspect building constructions Dean Lucas manager carried out inspection and followed up constantly with the trades involved. All repairs and the trades were fabulous and great communication meant my repairs were carried out well and in a very good time frame. I would highly recommend both companies Susan Sealey"

"ProBuild have their team working currently on my home in Rochester Victoria which was flooded in October last year. This team cannot be faulted. They are honest, efficient, easy to aske questions about their work and the steps involved. They are friendly. Their work is high quality and I am very pleased that they are responsible for rebuilding my home. Jed Abbott should be proud of these tradesmen. Top stuff guys."