Naked Pools

"Amazing, incredible product! Almost too good to be true!! The water is so clear we never get red eyes, our towels and swimmers never smell and the kids don’t even need a bath after swimming. In fact it’s so divine, even the local ducks occasionally take a dip ; )"

"The water is beautiful to swim in but unless you want your pool to eventually copper plate don’t install. It has cost a fortune to replace filtration system and clean the pool"

"Seven years ago, we purchased a Naked Pool systems for our pool and water pond feature. As with all new customers the service and expertise were fabulous. May 2023, A quick phone call to Tim (QLD) the technician regarding a replacement screen (due to serve weather conditions on the surf coast in Melbourne) Tim was through, supportive and thinking outside the box as to who to manage this without delay or impact on my system. His attention to detail and follow up approach via email, going way beyond any service I have ever had. Darren to the rescue. Darren originally installed the system in 2016. Drove from Melbourne to replace my screen and while he was here, did a quick once over on both systems. All this done with a great attitude, happy smile, and expertise. I didn’t think this kind customer service existed. We love our Naked Pool, and the after-service team is amazing. You don’t get many companies being able to back their product with quick action. No wonder these guys love their product and their job. Thank you so much Darren and Tim. Angie, Vic and Miss Pi Torquay Melbourne"

"After owning a Naked system for 18 months, I can say that for my pool it has never been able to keep the bacteria away. We built a brand-new home with a pool and have only been able to swim in it a handful of times, which was usually within 5 days of constantly refilling it in the past 18 months. My pool, which is fully tiled with mosaics and white grout faces North and we are located on the Gold Coast and this system simply cannot keep up in the warmer climates to fight bacteria. My tiles and grout go black after 10 days and after thousands spent, over 15 pools tests, multiple acid washes, pool draining, refills and visits from Naked Staff we finally made the decision to remove the system. Naked first changed the flow direction of water, then they tried increasing the Naked output but this was it, in their words they couldn’t do anymore for me as they maxed their settings. Additionally, i thought i was reasonable and gave Naked the opportunity to work with my conditions to better their product for other customers and asked for a refund of 50% and now they deny the responsibility and want nothing to do with it because I choose to remove the system on my own. Furthermore, Naked said they would have liked to be more involved but hey after 18 months of little to no swimming and weekly visits to the pool shop, I wasn’t going to waste more time and another summer and deny my kids more time away from their pool. Naked offered to continue coming to my house and getting more involved but constantly draining the pool to acid wash the black grout to then refill has been very stressful and expensive. Finally, having had multiple discussions with various Gold Coast pool shops, their own distributors, unfortunately this is common so I would certainly ring around before you make your decision. It may work in other environments, it also may work in the colder months of the year so dont get a false sense of hope but certainly not at mine, unless you want to add 10 litres of chlorine in it per week because thats what we had to do if we wanted to swim."

"Naked Swim system is truly amazing. We are first time pool owners and made the decision to go with the Naked Swim system after talking to a few people. The customer service from the team at Naked Swim has been amazing. To get in the pool with fresh clean water day in and day out is perfect. No chlorine smell on your bathers and your skin feels like you’ve just had a shower. Could not be happier with our decision and happy to talk to anyone that is looking into the system."