My partner bought a shoe for me from the online order system. After I received the shoe, I found I felt uncomfy when I put my feet in the shoe as the size is small. So I came to this store on 20th June Sunday morning for exchange. The guy (Sorry, didn't get his name) at the counter is very friendly and helpful. I have no idea why I didn't get any paper receipt coming with the shoe and I printed out my online order(It's weird that Hype online order is with a logo called Magento on the top left corner without any Hype logo). Anyway,I showed my Hype account order history to the guy with my account email. He helped me sorting this out and an exchanged shoe perfectly fits my feet. Very friendly and helpful staff here✌️
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Just wanted to do a quick shout out to the girl behind the counter at carousel today 21/11. I was checking each shop there to see if they had any decent prices on docs id missed the sale by ten days.. Universal and industrie weren't even interested when I walked in but when I got to hype I told her all of the shops here had the same full price on the style I wanted. She said, I can get you a pair that fits and then when they do come onsale you can buy online (I work fifo) they fitted that good I just bought them. But her act of friendliness and outgoing help sold them really. Thanks for that I didn't catch her name but will be back in there again in the future.
I bought a pair of adidas for approximately $179.99. On the first day the inner soul kept folding up under my toes in the right shoe. It became so unfortunate it was causing cramp in my right foot. I went back to the store and asked if they could help me fix it. They just said no you can take to a shoe repair place down there and get them to glue it. We can’t help you. You think spending that on faulty shoes they would be more helpful- even offering to take it to the repair place for me would have been decent customer service. This happened on the very first day. I definitely won’t even shop here again. Foot locker has always been far more helpful to me. This was my first and last Hype store visit ever.
Got the Converse X NIke Flyknit shoes from here. This store has really cool kicks. Customer service is also good and once they stock an item they rarely restock it again so you're better off getting it when you see it.
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FAQs
What is the address of Hype DC Carousel?
Hype DC Carousel is located at 1382 Albany Highway, Cannington WA 6107, Australia
What is the phone number of Hype DC Carousel?
You can contact Hype DC Carousel at +61 8 6365 5320
How can I get to Hype DC Carousel?
You can find directions to Hype DC Carousel by following this map link