Hertz Car Rental - Adelaide Apt

"The best car hire place going around. Excellent selection of cars, quick pick up and drop off. The only question is customer service.. just arrived from domestic to be greeted by an over zealous desk clerk who was having a bad day due to understaffed as he explained. Management you need to make sure you keep on top of this otherwise it will show up out in public."

"Being the last person for the day and noting the closing time was 2300 and ariving with minutes to spare. The (2) members of staff on Monday the 3rd July 2023, where nothing but patient, polite and courteous and acceptign of my flight error margins which was delayed by nearly 20 minutes. They willingly stayed back a good 30 minutes to make sure I left without issue. There is nothing but respect for how the staff members treated me when I'm sure they had nothing on their mind but to go home to bed. I'm really thankful and can only offer nothing but words. Thank you!!!"

"A last minute on-line booking (5 minutes before arrival!) late on a Friday night was dealt with amazingly. A very clean Polestar was supplied. Only suggestion would be to better explain the recharging cost - Google kept on bringing up the Hertz American recharging rates that can be more expensive than the Australian rates, particularly when returning the car only a few percentage points below 90."

"Would rate them 0 stars but 1 is the lowest google allows! Partner called up a week in advance to book and specified Tesla on the call…. Drove an hr round trip to pick up what we expected to be a tesla only to have the consultant say sorry the one have is reserved for someone else. She then advised when booking an EV we need to specify (which we did on the call the week prior) and that we need to also ring up the day before/day of to confirm which is a joke! Dont care about having to pay the ‘premium car security bond’ the fact is we booked the vehicle a week before and drive all the way there to have to turn around and go home. Wouldnt recommend!"

"Prices are reasonable. Process of picking up the car is fast and dropping off car is even faster; you simply drop the car off at the parking lot with the keys inside. They don’t even check if you had accidentally scratched the car. (I did not scratched the car though). Their Services are friendly too. I rented a Toyota 7 seater and the staff asked me if I would like to upgrade to a Mercedes 7 seater with just additional of $20/day. I kindly declined because I wasn’t confident in driving a Mercedes 7 seater. It was too massive for me. Anyway, I initially didn’t had high expectations of the car I rented. I was expecting a old and wore car. But surprisingly, the condition of the car was almost brand new! It still has that smell of a new car. And it’s very clean! Also, I would like to quickly share that this was my first visit to Australia. I went to Perth, Melbourne and Adelaide. And the experience of driving in Australia was pleasantly shocking to me. Australia really has one of the most courteous drivers in the world! They will give way to you, they wouldn’t horn you, they wouldn’t high beam you, they will signal before changing lanes or making a turn, and they will always keep left unless overtaking. If I were to compared them to Singapore drivers, Australia will score 99.9 against Singapore 0.1 out of 100. So for any drivers who worried about renting a car to drive in Australia, fear not. For they really have one of the courteous drivers in the world! Make sure that you also practise their courtesy and good ethics while driving there! Hertz is highly recommended if you are looking to rent a car in Adelaide."