Red Rooster Forest Lake

"Few weeks ago one of my friends bought me a burger from red rooster. I showed the employee at the counter what i got previously and how i wanted it but i missed a specific detail. When i got the order i thought they had brought me a wrong order so i told them. Then they explained my mistake and offered me another burger. I told them i dont need a new one but i was moved by the gesture. All the employees were very supportive and have exceptional attitude. Will definitely go again. You earned a loyal customer today. Thank you for the great service"

"I received the most pleasant, satisfying and optimistic service from Manager G at the FLake store today on 13 July about 11.20am. Not only that, but the young gentleman serving was also super cool, pleasant and a great customer person. Many thanks for my order which was hot, fresh, juicy and delicious as always. I appreciate you both and all you do. :) This is why the FLake Red Rooster is our takeaway place of choice. A+++++"

"Ordered a family 8 piece meal deal. Absolutely disgusting only recieved 6 pieces of chicken instead of the 8 i should have checked my fault. The chicken was that tough and dry and so crispy it couldn't be eaten. The chips were so salty that it burnt our tongue.We were passing through so was on highway before husband opened the chicken box so couldn't turn around and go back!. The young man that served us was very polite"

"This Red Rooster is really lacking in standard. I purchased 30 Cheesy Nuggets and when I reached to pay I asked the cashier how many sauce tubs do I get and she said 3. So I collected my order and drove off. On the way I checked the order and there was 1 sauce tub in there. So I drove back and informed the girl and she told me promotional items doesn't include sauces..REALLY....But the Big Banner in front shows the Sauces in it...Doesn't mention you have to pay extra... So I said can I buy sauces to which she replied yes. So I paid for it. She goes to pack the sauces. Whilst she was doing that I thought I would check the rest of the order. The chips were stone cold. So when she brought my sauces I told her and she said can you park infront and I will bring it over. So I pulled out front to wait. 5mins later she came with the chips in the bag. I thanked her and drove home. I came home opened the bag and guess what they had given me the same old chips. Red Rooster you Made my Day. I.lodged I complaint on Red Rooster Website but been 3 weeks and no email or phone calls."

"So disappointing. Ordered via drive thru. No other customers. Told to park in waiting bay. 15 minutes later food arrives. When I get home the 12 extra nuggets I ordered and paid for not there. Tried ringing but noone answered the phone. This is the second and last time I will go here as this happened last time. Never again."