Northline Melbourne

"I was a bit sceptical about this company because of the low reviews however every interaction I had with them was really good, they were very friendly and offered to help me more than I considered they needed to, hence the 5 star review. Was not asked to review either like some other companies do."

"I would give zero stars if I could. Northline lost over $3,500 worth of goods. It took them months to confirm that goods were lost , not before making accusations that I never shipped the goods in the first place and billing us for the freight cost of the goods they never delivered. We lost our client as well as the goods. I deducted the amount of the lost goods from my northline account after months and months of back and forth with no resolution being passed around from one person to another. Now they want to sue me. Disgusting conduct."

"⭐⭐⭐⭐⭐ I am thrilled to write this 5-star Google review for Bobby Lunt at Northline Freight's Melbourne depot. Her customer service skills are simply outstanding! From the moment we reached out for assistance with one or any of our shipment for our clients in Melbourne , Bobby always goes above and beyond to ensure a smooth and seamless experience. Bobby's professionalism and genuine care for our customers shine through in every interaction. She takes the time to understand our shipping needs, provided expert guidance, and keeps us informed at every step of the process. Her attention to detail and dedication to customer satisfaction are truly commendable. If you're looking for a reliable and customer-focused freight service in Melbourne, look no further than Northline Freight, with the exceptional support of Bobby Lunt! Bobby we know its a tough job, but keep it up !!"

"Selected this company via transdirect for an item to be delivered 100 klms away. Three and a half weeks later still had not arrived. Lodged an investigation through Transdirect and 2 days later get told that the item was declared to be 52 kg instead of 50 kg as stated. Seriously. This is the best comeback excuse you could come back with. "We will hold your delivery because you understated 2 kg" Great customer service "NOT""

"Most unprofessional and useless Company ever. Unreliable unaccountable not worth using. Items abandoned and lost at wrong address, failed attempts at deliveries numerous times (currently 6 times is record for no shows for booked and promised deliveries ) no communication and management not interested in fixing issues just full of excuses. 15 jobs in a row either didnt turn up or the timeslot bookings cost us over $1000 each delivery. always told will be delivered same or next day and nothing happens. Recommend NOT TO USE."