Pet Express Transport Services (PETS)

"Thank you to PETS team especially Tim and Haider. They are professional and very helpful. I was worried about my dog journey.They will keep you update with the journey. My dog arrived well from melbourne to BKK. I would recommend them for the pet transport service."

"Honestly, 5 stars is not enough. PETS well exceeded my expectations when it came to transporting my precious dog from Melbourne to LA. Their exceptional service, competitive prices and attention to detail made the entire experience stress-free and enjoyable. From the moment I reached out to them, their friendly and knowledgeable team provided clear communication and guidance, addressing all my concerns and ensuring I felt confident in their hands. They handled all the necessary paperwork and logistics seamlessly, and definitely prioritised the well-being and comfort of my dog. It really is no wonder their reviews are much higher than other companies in Victoria and I am so glad I trusted my gut instinct! PETS professionalism, commitment to excellence and their genuine care for animals make them a top choice for anybody needing pet transportation services. Thank you for looking after my angel girl! Special shout out to Haider, Tim and the lovely man who collected P from our home. You guys are true champions!"

"My fiance and I are so grateful to have come across PETS for our relocation from Australia to New Zealand. We have one dog and two cats, all of which are nervous animals, so we were extremely anxious to put them through this ordeal. Tim and Haider could not have been more helpful and patient. They were prompt with their communication, whenever I emailed or called, it was answered to right away. I was reassured that I could trust their expert assistance throughout the complicated preparation of the paperwork and their help in organising the actual transportation. Thank you PETS team for bringing our fur babies safely to our new home."

"I can’t thank the team at PETS enough for their advice and support in transporting my cat. In particular Tim and Haider, who were super responsive and managed the travel even over public holidays. We had a very complex situation, trying to take my 14 year old Persian cat to Tbilisi, Georgia. Firstly, flat faced animals are refused by many airlines and given the age of my cat and the country we are moving to, added additional complications in getting him here safely. The path we chose is to transit him via Singapore, where I met him at the airport and took him in cabin with me via Turkish Airways. In-cabin travel is the least traumatic as your pet is with you the whole time. Getting out of Australia, this is not an option but in most of Europe, small pets can go onboard as ‘extra large luggage’. Your pet must be prebooked with the airline when booking your own tickets and each airline has their own requirements re cage dimensions. We had one cage to transport to Singapore and another cage for in cabin travel. For the transit in Singapore, PETS recommended Singaporean agents, Ricted Kennels. They were fantastic too, they did the Singapore transit docs and physically brought him to me and helped me checkin. This was particularly helpful, given I was flying on my own and had a number of steps to go through in Singapore. It was a multi-day transit experience for Bruno and a 14 hr flight for the two of us to Tbilisi, Georgia. Everything went smoothly with the great planning and management of the process by PETS!"