Pizza Hut Carina

"Ordered via UberEats for Wingstreet. My bad, didn’t realise it was a side hustle by Pizza Hut as probably wouldn’t have ordered otherwise. Soggy wings, chucked in a box with no care and barely warm potato gems. Simple concept, very poorly executed. *EDIT* regarding the the Pizza Hut response I can possibly appreciate the feedback re UberEats Drivers, however the food didn't take long to get from the venue once the food was ready (less than 10 minutes). The quality of the wings was the responsibility of the venue - so much so they were put back in an airfryer to crisp them up. Reviewing UberEats is not valid in this situation. Food was delivered on time. It was the overall standard that was poor and again, had it had been more obvious that I was ordering from a Pizza Hut, the order would not have been placed."

"The worst customer service I’ve ever seen Pizzas were delivered upside down boxes were crushed. The delivery driver was brand-new which okay I’ll give him a fair go but I watched him on the app drive to 3 other places to deliver pizzas sober time I got my pizzas they were cold. I then spoke to the store about this I didn’t wanna know anything about it I showed in the proof of the crushed boxes and pizza being upside down. They then said the pizzas they didn’t have photos of the pizzas well if the pizzas are upside down how do you take a photo of When they smashed through the box. I then spoke to the store again. They didn’t wanna know anything about it the worst customer service. I’ve ever seen when I spent so much money with these people the last time they should be shut down Pizza Hut has really lost their game in the industry. How do you restore someone’s faith? I wish I could post pictures on here"

"They actually still make semi decent pizza. Swapped from domino's a couple of years ago since their quality kept going down. The pizza hut stuff is much better. These guys actually get my orders correct"

"I never write negative reviews as I know the challenges you can come across while running a business. But please review the image and explain how do you rate this pizza edible? We have always preferred Pizza Hut over Dominos and other take away pizza outlets. Pizza Hut Mt Gravatt has been our go to store and we have never been let down. This was the first time we ordered from Pizza Hut Carina and were extremely disappointed. If I were to analyse, your store in Mt Gravatt is operated by mature individuals and probably owned by a franchise. It’s simple, they work hard and strive to provide excellent customer service and great pizzas as they operate it as a business that they care about. I strongly suspect the one is Carina is not owned by a franchise and probably by the head office. There were 2 teenagers working on a Tuesday night. There didn’t appear to be the send of responsibility that I have seen at your Mt Gravatt store. The pizzas were partially baked as some veggies were raw. There was over addition of certain ingredients while the others were sort of left out. The problem was not with the teenagers working there, they were probably trying to do their best. I would blame the management at the Carina store. You should definitely have a qualified shift leader/supervisor."