Rosebud Superclinic

"This has been our family practice for many years and we really appreciate our doctor and wouldn't want to see anyone else. Just had a family appointment for our annual flu shot and the kids didn't even know the needle had gone in. Done and dusted within 20 minutes. Thank you so much!"

"Totally irresponsible clinic. I was sent for an MRI because of a shoulder injury and was told the clinic would contact me IF there was an issue. I waited a week in pain before contacting them only to be brushed of by the receptionist and told that if I wasn't contacted there was no issue. I demanded an appointment and once there I was then told I had a torn ligament. The doctor offered no advice on rest or recovery time whilst also answering phone calls while I was sitting in front on him. With a rude receptionist and a totally incompetent doctor I will never be returning to this clinic and don't recommend anybody else do either. They are incompetent, rude and lazy and you will get better advice from Google. Edit: I emailed the clinic as requested to discuss my review and have received no response."

"Honestly I came from the city before so wait times are a hundred percent normal as most drs I’m use to, in fact if there was never any wait times ild be concerned they don’t have enough feet walking through the door. Absolutely loved Dr. Jun. believe she has moved on, will try a few others there. Probably open for the longest hours on the penninsula which helps when you work and need after hours."

"Rang last Friday (13-01-23) for appointment and being advised none available but I should call 8AM SHARP on Monday to have a chance for one vacant appointment to see GP. My wife and I made 58 calls between 8AM and 9:10AM to get announcement that I am calling out of hours. The hours are 8AM but only on Google. At 9:15 after close to 10 min on hold I got patronizing response that: 1- too many calls come through 2- no doctors before 9AM 3- will report to management Never come across such clumsy disrespectful explanation. Never I will go there ever. Gave them one star only to be able to write this. Will be glad to give them NEGATIVE 5 stars. I have a heart condition and after this experience advise all to stay away from Rosebud Superclinick. Disgusting treatment of clients (not patients) from front desk."

"Receptionists friendly but I had to wait for over 2 and half hours for my appointment. Patients were going in ahead of me. Asked for help several times and the receptionists told me they were sending a message to my doctor. When I finally got in, the doctor said I was not listed as one of his patients. The worse service I have ever experienced."