Bupa Dental

"Very disappointed with my visit to Bupa Castle Hill. Took my boys in today for a clean and checkup and they did not even clean there teeth! The boys needed fillings but the dentist recommended I see a kids specialist because he isn’t good with kids ? Would have been nice to notify me of this before I went in! Because of this, we did not receive a proper service. I also had an appointment two weeks prior and was not very happy with that dentist hence why I booked a different dentist for the boys . Definitely won’t be back. What a waste of money!!"

"As a patient, I am extremely disappointed with my recent visit to the dentist. During my dental scaling appointment, the dentist appeared to be in an extreme rush and seemed more concerned with watching the clock than with providing quality care. The entire appointment, including cleaning up and taking x-rays, was completed in just 10 minutes. Unfortunately, the dentist did not take the time to explain the purpose of the x-rays and other scans, leaving me feeling confused and frustrated. It was evident that the focus of the appointment was to exhaust my insurance limit, rather than providing the care that I needed. Overall, the entire experience felt like a big scam, and I am now considering changing my health cover to another provider. It is imperative that dentists take the time to explain procedures and results to their patients and provide quality care rather than rushing through appointments to meet their own agendas."

"I have been a patient at BUPA Castle Hill for 3 years now and I have had nothing but the best service. The team are very intentional with their patients and it feels like a family practice. I could not recommend Dr Andrew Ho and his team more highly! The receptionists are all world class and their alignment with the doctors is exceptional!"

"I visited Dr. Najibeh for a dental appointment recently and I must say, she exceeded all my expectations. Dr. Najibeh is an exceptional dentist who takes the time to listen to her patients and understand their needs. She is incredibly patient, professional, and respectful, making the whole experience a positive one. During the appointment, she took the time to thoroughly explain each step of the procedure, answering all of my questions and concerns. She has a fantastic chairside manner that made me feel comfortable and at ease throughout the entire appointment. I highly recommend Dr. Najibeh to anyone looking for a dentist."

"Dr Swati Bedi was amazing. I went to the clinic with severe pain and no booking. she made adjustments to her already busy schedule and helped me. I really value her genuine advice and care with which the treatment was delivered. Highly recommended!"