Kingswim Mernda

"Good for kids to learn how to swim. Instructor's are patient and knowledgeable."

"Kingswim is not as flexible with younger age groups (6-18months) as babies don’t always have a steady routine, having sometimes a rough night which leads the family to not be able to make it to the class and need a reschedule. Then providing with the option to only reschedule a class once and then get charged regardless if you can make it or not, is a red flag for my family having a child in this age group. I do understand it’s written in the policy but maybe it’s time for the head office to review this part and accommodate for the families with younger children. Also, regardless if it’s written in the policy, it would be nice if the staff were trained to inform the parents who request a reschedule, that they can only reschedule once as per policy. Nonetheless the above, our swimming instructor is great as well as their learning program. I would recommend them for their approach and the way the class is delivered. Furthermore, the staff are great, very polite and friendly, always feels good to go in. The building is relatively new with plenty of changing rooms with extra space for prams to fit in and I always find the facility to be clean."

"Good facilities, that’s where it ends unfortunately. We have a pool at home and my son was thriving in the water until he commenced swimming lessons here (April 2022) which lasted a couple of months prior to us ceasing the sessions (June). He regressed so badly during this time that he didn’t want to partake in the lessons and was complaining about his eyes and nose presumably due to the chlorine content. I felt he was placed in a class that didn’t challenge him, and was below the level he was at. Was limited to monkey walks and using a kick board with floaties - Lvl 1 I believe. Anyway, we went on a holiday overseas immediately after ceasing sessions and within 4 weeks just swimming with mum and dad, he now swims without floaties and unassisted! Amazing turnaround. Unfortunately don’t recommend."

"I wasn't happy with the swimming teacher or they orgnise My Daughter nearly drowned and I was about to go in. She was a beginner swimmer and she went off the white board. Why are beginner swimmers in water above their level? It was about 8 to 15 seconds before the teacher even noticed and she only had 3 children in the class."

"An outstanding swim school!! Brilliant teachers with very positive, kind, patient and encouraging attitudes. My kids have progressed in their swimming abilities well beyond what we’d achieved at other swim programmes in the area. Staff are always willing to reschedule when our kids or unwell or have an unexpected clash in timetables. 100% pleased with the lessons, level of service, attitudes, facilities & parking. Keep up the amazing work Kingswim!!"