Balance! Healthcare Springwood
16 Ferguson Road, Springwood NSW 2777
Hours open
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
10:00 AM - 4:00 PM
Photos
Location & Phone number
16 Ferguson Road, Springwood NSW 2777, Australia
About the Business
Welcome to Balance! Healthcare Springwood, a leading establishment in the healthcare industry located at Ferguson Road, Springwood, Australia. As a GP Super Clinic, we are dedicated to providing exceptional healthcare services tailored to the needs and priorities of our community.
At Balance! Healthcare, we understand the importance of a multidisciplinary approach to healthcare. That's why we bring together general practitioners, nurses, medical specialists, allied health professionals, and other healthcare providers under one roof. This collaborative effort allows us to deliver better healthcare outcomes for our patients.
One of our key strengths is our ability to provide seamless and efficient care through the innovative use of Information Technology. With patient consent, we ensure that patient records are available electronically, enabling our healthcare professionals to access vital information in real-time. This not only improves the quality of care but also enhances the overall patient experience.
Our primary goal is to create an environment where excellent primary healthcare is accessible to all members of our community. We are committed to reaching out to those who are most disadvantaged, ensuring that they receive the care they need and deserve. By working closely with our service providers, we strive to make primary healthcare affordable and easily accessible to those in need.
Whether you require general medical care, specialized treatments, or allied health services, Balance! Healthcare Springwood is here to cater to your healthcare needs. Our team of dedicated professionals is passionate about delivering high-quality care and improving the health and well-being of our community.
Visit us at Balance! Healthcare Springwood and experience the difference of comprehensive and patient-centered healthcare. Let us be your partner in achieving a healthier and happier life.
Reviews
"One of the nicest places I have ever been. As a young person who has been turned over by medical proffesionals for "mental health issues" that have nothing to do with my core issues, this place, environmentally speaking, staff wise, and Dr wise, is amazing. The front desk is always so warm and welcoming, and all drs even nurse staff in there are ridiculously kind and patient. I felt listened to and greatly cared for by everyone there, and I feel like I finally have the support I need to get ontop of my medical and mental health."
"Dr Rafoka and Nurse Emily went above and beyond when my daughter cut herself at work , great service can not thank them enough!!!!"
"I have been seeing Dr DeSilva since I was 5 weeks pregnant (now 13). I’ve had terrible morning sickness and she has prescribed me Maxilon to control my nausea. Dr DeSilva is amazing (she only works Saturdays), but this clinic is trash. Every time I call, I wait 10+ minutes to speak with someone. The reception staff lost my hospital referral 3 times! I had to ring and chase them to send a bloody fax so I could be admitted! On top of that, I need to have my script renewed every 2.5 weeks and Dr De Silva usually sends me escripts at no charge due to the frequency I need them. I rang yesterday (Saturday) to speak with Dr De Silva to renew my script and no one answered. I rang today (Sunday) and was promised a no-charge telehealth appointment. I got a call back 2 hours later and was told it had to be in-person and there would be a $125 charge. Then to cancel it, would be considered a no-show and there would be a $125 penalty placed on my account and I was unable to return to the clinic until it was paid. I felt a bit blackmailed considering they know if I don’t take these tablets I’m bed-bound. I’m so angry. That’s how you treat pregnant women? That’s how you treat ANY patient? Heartless clinic. Don’t actually want to help people. Have management call me."
"Bad. Dr running 55 min late with no word from reception. Charged $85 despite being a patient for years and always bulk billed due to being a pensioner. Dr didn't even provide a script, waste of time."
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