Forty Winks Manly Vale

"This place is the bomb. Seriously so happy with my double size base (Sovereign Double Gaslift $1759). I rang Tim from Forty Winks Manly Vale in a bit of distress when another bedding company let me down. I needed a base quickly and Tim organised it so I could see the options and chose the most suitable base in record time. It had to be in stock as my back was killing me from moving and sleeping on a camp bed. It was delivered the next day and I am extremely happy with it. It has as much storage as you could possibly fit into a bed with hidden drawers, and a storage underneath plus built in lights and charging for phone! It was a good price and fits the room perfectly. I am over the moon. Thank you Tim for your kind, helpful, genuine manner and excellent customer service! I am forever grateful."

"The customer service agent was very dismissive and rude towards my mother. She had interest in a number of mattresses she had seen in Choice and the salesmen basically said that he didn't agree with what Choice had to say. Is he not aware that many potential customers may have budget constraints? Maybe he should be trained to better understand his customer's needs rather than putting them down and saying that he knows better. Lost yourselves a potential sale Forty Winks, bad luck!"

"What an absolutely fantastic experience: Extremely helpful, knowledgeable and proactive staff. During the sales process, it was to really address our needs and recommend what will work for us, not just trying to force a sale (Like we had just down the road). Even after we bought out mattress, the independent factory made a mistake on the computer of the bed base: Forty Winks Manly had no problem to immediately drive out and get evidence, arrange everything and ensure that we we looked after in the meantime. Not to mention having by far the best range as well."

"DO NOT BUY FROM HERE. We have had an absolute nightmare dealing with 40 Winks Balgowlah! My partner hopped off a flight from USA to Aus following a major spinal operation (disc replacement). We headed straight to 40 winks for a top of the line mattress for his recovery. (I had to move house unexpectantly whilst he was overseas and wasn't able to keep the old mattress). We purchased a mattress for well over $4k. We were promised 2-3 week delivery by the salesperson. 6 weeks later and still no mattress!!!! Absolutely furious with the misleading lead time, especially since this was paramount we had it ASAP for his recovery. Very disappointing as Snooz down the road has confirmed they would have been able to deliver within that time frame. Will definitely be going back to Snooz next time!!!!!"

"Had a great experience at Manly Vale store. Went in to look at mattress for my daughter and ended up buying one for myself as well. Cooper was very knowledgeable and helpful with no pressure to purchase at all. Would highly recommend, not only were the prices great, the service was too. So nice to experience great customer service."