The Athlete's Foot Liverpool

"5/5! Definitely recommend anyone shopping at Liverpool Westfield’s Athletes Foot to speak with Felicity! She’s was very educational throughout the process and was accomodating to my needs and concerns when seeking out advice on running shoes. Very rarely do I come across individuals who spend time to education and ask questions to understand my needs and requirements. Thank you Felicity!"

"I bought a pair of shoes from another store. Brooks Adrenalin Gts 22, And shoes has been starting to rip from its front side. When I came to the store where I bought the shoes, I saw that the store was permanently closed. I kept the receipt. And I came to the Liverpool store which is so close to the other closed store. Omg. The stuffs in Liverpool Athlete's Foot, they didn't look at the shoes, even 1 sec. This store staffs behaviour was weird because, when they see the shoes, before İ say something, they asked me in panic did you buy this from fashion spree shopping centre I said only yes.... And they said we aren't interested because you bought from another store... But I said yes but , these shoes are Brooks... And on my receipt it has writing the shoes buying from " THE ATHLETES FOOT " They said only sorry... But I reminded them of the global warranty,,,, they said only sorry. I said I don't want any return I tried to say say is there any option for fixing this or does any chance to repairing the rip. But they only said sorry This stores customer service I think is very poor But they skip the truth that the other stores was ATHLETE'S FOOT too... I have a pic about it... If u understand what they are saying properly,,, you can understand that you shouldn't buy before you think. Never again... I'm gonna my complain apply to the FAİR TRADİNG NSW. We don't deserve cheating with our money. but before, I applied my complain to BROOKS official website. I ll waiting for a while When u are a buyer they turn around yourself and they are very kind. But after buy, you shouldn't go again for any complaints, their faces are turned to sadness."

"I didn't purchase from Athletes Foot today but I did receive wonderful customer service from a lovely young lady with curly. She was helpful, knowledgeable and patient."

"I wish i could give 0 stars. The store mananger was very rude, let alone the other staff members. My click and collect order was messed up and they didn't have the school shoes. I was left stranded as I needed these urgently for school. The money left my account a week before I went to collect the non existent shoes. All they did was refund my order back - no apology, no compensation, no customer service. One of the staff members even started swearing in vulgar language whilst he was talking to his colleague - right in front of my 5 year old!!!!!!!!!!!!!!!! Absoultely ridiculous and outrageous"

"Blade was excellent, ask for Blade, patient with fitting two of my daughters with new school shoes, considering it was the usual back to school business period, he took the right amount of time for us to feel well taken care of, well done Blade. I hope management reward him for his great service."