Zeytoon Kebab & Pizza

"Scammers- Deceptive Business Practices - Avoid this Store! I experienced an unfortunate incident with this store, which operates on the YumboJumbo platform. I ordered a kebab and chips after midnight, mistakenly not realizing the shop was a 25-minute drive from my location. I immediately tried to cancel the order within 2 minutes, following the instructions in the order confirmation email which stated that no refund would be issued if the food had been prepared. I made numerous attempts to reach out to the store via the provided phone number, but my calls went unanswered. I also sent a text message explaining the situation and my desire to cancel the order, but again, received no response. After waiting 15 minutes, I decided to drive to the shop myself. Upon arrival, the store employee admitted to receiving my cancellation text message and assured me that he hadn't prepared the food. Yet, he did not provide a convincing reason as to why he failed to respond or cancel the order on his end. He advised me to contact YumboJumbo to cancel the order, which I did. However, today, YumboJumbo responded stating that the chips had been prepared, hence, a refund couldn't be issued. Ironically, no chips were given to me on the day of the order! I have attached an image of their order acceptance machine to substantiate that I indeed visited the store that day. This is for another customer order but proves I was there! This store has shown poor customer service, lack of communication, and unethical business practices. I would strongly advise against placing any orders from here. They don't deserve your hard-earned money. Update : After my initial review, there have been some developments that I feel are important to share. Following a disappointing experience with this store via the YumboJumbo platform, where I faced severe communication issues and questionable business practices, I took my concerns directly to YumboJumbo. They processed a full refund only when I provided irrefutable evidence (a photo of the store's order acceptance machine). It is regrettable that such proof was required for what should be standard customer service. Further, the owner of the store contacted me directly, stating that my review was affecting his business. It's disconcerting that the concern was more about the effects of my review rather than rectifying the problem that led to my complaint in the first place. While I have received a full refund and the store owner did eventually reach out, the overall experience has left a sour taste. As such, I've updated my review to reflect these developments. I strongly urge potential customers to proceed with caution when dealing with this store. While they might rectify issues when challenged, it would be far preferable if such issues didn't occur in the first place."

"Unfortunately won’t be back. $12 for a large chips thinking for $12 we would get a big box. If this was anywhere else it would have been classified a small. Even while being a small box it still wasn’t even filled to the top as they weren’t fresh & just refried chips and only gave us what was left in the fryer…"

"The worst pizza I've ever had. Covered by cheese in full, many many of it and as it had been cold, made it unswallowable. Beef kebab was even worst, it even smelled fat. Definitely the last time ordered from Zeytoon."

"This cost me $17 for a little chicken 1 Falafel 3 slices of tomato, onion . and a complete mess of to much sauce I did not want ! Not hot ! It all fell to apart when I got home only 10 mins away from pick up.Yuc!!In the bin! $17 cash .With no Trace!"