Crowne Plaza Sydney Burwood, an IHG Hotel
60 Burwood Road, Burwood NSW 2134
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About the Business
Welcome to Crowne Plaza Sydney Burwood, an IHG Hotel! Situated in the vibrant suburb of Burwood, our hotel offers a perfect blend of comfort, convenience, and luxury for both business and leisure travelers. Located at 60 Burwood Road, our prime location puts you in the heart of all that Australia has to offer.
As an esteemed establishment, we take pride in providing exceptional lodging experiences to our guests. Our beautifully designed rooms and suites offer a haven of relaxation, featuring modern amenities and plush furnishings. Whether you're traveling alone, with your family, or on a business trip, our accommodations cater to your every need, ensuring a restful stay.
At Crowne Plaza Sydney Burwood, we understand the importance of convenience. With our central location, you'll find yourself just steps away from a multitude of attractions, shopping destinations, and dining options. Immerse yourself in the vibrant energy of Burwood, where you can explore trendy boutiques, indulge in diverse cuisines, or simply take a leisurely stroll through the picturesque streets.
For those seeking to host events or conferences, our hotel offers state-of-the-art meeting facilities and dedicated event planners to ensure your gathering is a success. With versatile spaces and cutting-edge technology, we can accommodate anything from intimate board meetings to grand celebrations. Our team is committed to providing impeccable service and attention to detail, ensuring a seamless and memorable event.
When it comes to dining, Crowne Plaza Sydney Burwood offers a range of culinary delights to satisfy every palate. Indulge in delectable dishes at our on-site restaurant, where our talented chefs showcase their culinary expertise using the finest local ingredients. Unwind with a refreshing drink at our stylish bar, or simply order in-room dining for a quiet night in.
In addition to our exceptional facilities, our hotel also prides itself on its commitment to sustainability. We have implemented various eco-friendly initiatives to reduce our carbon footprint and contribute to a greener future. By choosing to stay with us, you can enjoy a guilt-free experience, knowing that your comfort aligns with our dedication to preserving the environment.
At Crowne Plaza Sydney Burwood, we strive to exceed your expectations and create unforgettable memories. Whether you're here for business or leisure, our attentive staff is always ready to assist you with any requests or recommendations. Book your stay with us today and discover the perfect blend of comfort, convenience, and luxury in the heart of Burwood, Australia.
Reviews
"Terrible Service, charged me twice and no apology at all. Never seen hospitality industry like this at all. The staff on duty even threatened me to never show up at crown plaza hotel. Who offered you the privilege to demand something like this ? You need to seriously look into this matter. Checked the comments, I’m not the only one facing this problem."
"Fortunately, I looked at the bill, that woman charged me again today, and I am asking them to refund it now! I paid for everything online yesterday and now my mortgage credit card is being charged again for the room! A woman with heavy makeup and a bad attitude! No apologies at all! Guests should pay attention to the bill！ The price is very expensive, but the service and packages cannot match the price Let me ask again, don't the hotel staff need to apologize for charging me twice? The manager who replied to me is assured that your hotel has also been blacklisted by me, and I will continue to complain! The one-day room fee is almost $300, and the extra money is doubled for no reason. You guys did it on purpose. You didn’t look at the bill and the money went into your pockets, right?"
"This year alone they have charged us incorrectly 5x on our credit card. Their refunds take days and they failed to refund the surcharges. 3x our credit card was charged for parking of other guests. Last week, they promised that won't happen again and it just happened again today. We are constantly worried about what they will charge next. The reception team was trying to help but they constantly makes mistakes on the credit card. Taufik on the other hand has been an absolute star in providing customer services and help."
"A word of warning. Please check your booking to ensure that you actually have a room. I had two nights booked and wanted to add another night. I was assured there was availability but because my business travel was handled by a travel agent he would have to ask. The hotel told my travel agent that they were overbooked, could not extend, and asked that he move me somewhere else which they were going to do anyway. While I appreciate issues can come up, the way the situation was handled was despicable, creating stress and the need to make last-minute rearrangements costing me and the business time and energy. I am a member of the IHG Hotels - time to reconsider my loyalty."
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