Brookvale boarding

"We left Cookie with Brookvale for 4 weeks. First time for him and us, so I was very apprehensive. But………. I got such a surprise when I collected him. He looked fantastic, had been given a bath and was in brilliant form. And….. being a chocolate lab, I expected him to have put weight on, he hasn’t. He’s in great health and happy. I would absolutely recommend Brookvale."

"Excellent boarding kennels at a very reasonable rate. Chris and the team went above and beyond in the care of my two dogs (one spaniel and one golden lab) throughout the summer. The professional, accommodating service was outstanding and would thoroughly recommend."

"NOT RECOMMENDED I boarded my two dogs, a Cocker Spaniel and a Springer Spaniel here for one week in September. When I got them home I discovered that one of the dogs, the Springer, had pressure sores on his front elbows and one of his ankles. On contacting the owner I was basically told that it was the dogs fault due to its inactivity i.e. it was always lying in its bed! Apparently they've never seen dogs like mine before as they didn't pace around their enclosure and were always lying down. My dogs are content individuals. In their down time they switch off, don't most dogs sleep up to 14 hours a day? If they're stimulated, walked and interacted with, they'll be as active as any other dog, particularly the Springer. Mine have been in other kennels numerous times with never a problem. Their bedding in Brookvale apparently consisted of a plastic bed and a blanket, somewhat basic. My Springer has severe arthritis in both front legs and had surgery previously on a back leg. I would have expected some cushioning for his bed, especially as I’d informed the kennels of his condition prior to his arrival. The exercise yard, I'm told, is concrete and the dogs can roam in it. And do what? I feel on this occasion my dogs were somewhat neglected, left alone and didn't receive the "playtime, attention, and individual country walks" that were promised. I'm very disappointed in this facility and the poor quality of care given to my dogs. It seems no one even noticed my Springer had pressure sores, despite the fact that he and my Cocker were bathed prior to me collecting them."

"Chris and the team have been an absolute God send and Jette has finally found her ‘home from home’. Our Dutch Herder, who has proved a tad too much for the two kennels we have boarder her in previously, has just spent a fortnight in Brookvale. I can not recommend this man, his family and team highly enough. From her very own bespoke plan for her stay there, till picking up a glowing, well groomed and happy camper to go home…with updates and even a wee video while away. Our holiday would not have been possible without you. For that, and the care taken of our dog, I can’t thank you enough."

"With a new puppy and her never having been to kennels you can imagine I was quite nervous, But Chris and his team put my mind to rest straight away, I had plenty of contact during her "Molly's" stay and she seemed to be having the life of riley.. infact I think she wanted to stay for another few days.. wouldn't hesitate to use Brookvale again.. and know I will. Thank you again Chris. I know you will love other peoples pets almost as much as the owners do."