Nana’s Private Hire

"Tried booking a taxi from Cheadle to Hanley. When the operator answered the phone before I had chance to say my destination he said no taxis going your way. Appalling service. Shouldn't be allowed to operate"

"Dreadful service. Do not use this company! Booked a taxi from Cheadle to Tean a week in advance. We were out for a birthday meal and had a great evening. We waited for the taxi which did not arrive i called multiple times to check if taxi was on the way. There was No answer to my calls. In the end we had to walk home for 3 miles in freezing weather -5C. No apologies, no explanation, no communication at all. My advice is that you should not use this company under any circumstances."

"Had a taxi to stone £20. Had a taxi back £22? On the way to stone the driver pulled out on another car on a crossroads which was very close. And we also had two close calls driving through the lanes. Then coming back another driver was driving like he'd nicked it. Poor standard of driving, let alone dangerous. (I'm an ex taxi driver)"

"First and last time I will be trying to use theses! Pre booked them to get me to a planned meal at 7.00pm so booked for 6.30pm. When they hadn't turned up by 6.40 I called to see where they were and was told they would contact the driver and call back. 5 minutes later called to say he was delayed but on his way but by then it was getting too late to Get me to my destination so I ended up driving myself. Complete waste of time and wouldn't recommend them to anyone."

"Jackson is amazing!!! Best taxi driver yet he is a great addition to your team and gave us excellent service very friendly kind man. Please thank him for all his hard caring work! Thankyou for amazing service."