LloydsPharmacy

"No wonder it closing ,no point in it being there !!.Got a message to say my prescription was ready to be collected, upon arriving at the counter it was closed .Apparently no pharmacist.This was at quarter to 5 ,but there was a notice saying opening at 6 .I hung around till 6 as I live 15 miles away from the pharmacy.only to be told I couldn't have it and to come back the following day.!!!!"

"Had a bad experience at the pharmacy in Sainsbury's at Nantwich today. They need to provide training on how to speak kindly to their customers."

"Just very slow a very long wait for a prescription 20-30minutes. They didnt even recognise my NHS number. They couldn,t find that I was on a certain medication to stop a heart attack and over 2 visits and 2 phonecalls they sent me away without the prescription my doctor sent them. I had to spell my surname 5 times, a short simple surname 5 letters and first name spelt 3 times and my NHS no.they said didnt exist.Changed Pharmacists. If I dont get hold of my medication that Ive been on for 15yrs I,ll be in hospital or not here."

"Twice recently the pharmacy was closed due to not having a qualified pharmacist on duty. Also, even though my Doctor sends my prescriptions electronically several days before I visit, I invariably have to wait 15 - 30 minutes while the item is made ready. Additionally an excuse of the pharmacist being on lunch (at 3.00pm!) resulted in a very long wait. I have now moved to another pharmacy and I cannot recommend Lloyds Pharmacy at all."

"Went into Lloyd's Pharmacy within Nantwich Sainsbury's today to pick up a prescription sent to them by my GP practice. For the second month running they did not have the main item I needed and the very unhelpful member of staff on the counter just gave me my prescription back and told me to try elsewhere. She also stated that they were not able order my brand of medication from the manufacturer and as I have been on these particular tablets for 30 odd years, this was worrying. I then went to Well Pharmacy in Beam Street who had my medication in stock and seemed bemused with what I had been advised by Lloyds. I have now changed my nominated pharmacy to Well."