Chancellors - Reading Estate Agents

"It has really been a great experience with Chancellors - Reading Letting agents. I would like to highlight the support and service provided by Dean Smith MARLA is highly appreciable and meritorious. It is very smooth and hassle free. The email response from Dean was quick and without follow up. All my queries were answered before the property acceptance response was provided. I would recommend Chancellors - Reading for the letting services. Thank you, Dean - you are really very helpful and you did great job."

"The experience with Chancellors - Reading Letting agents is very smooth and hassle free. I would like to highlight the efforts and service provided by Achilles Michalari is commendable and meritorious. The property acceptance response was provided within day and without following up too much unlike other agencies out there. Another good thing is the holding deposit is not deducted unless confirm with Landlord whereas other agencies just collect the holding deposit first without confirming and need to follow up for refund for long time. I would definitely recommend Chancellors - Reading for the letting services. Thank you Achilles - you are awesome!"

"Joshua Milam was great with helping me find a property. He was always available to discuss any questions I had, to manage offers, and to arrange a second viewing. Thanks for all your help with my first property. The rest of the team were also supportive whenever I rang the office and always directed my calls. I had a great experience with Chancellors."

"AVOID AT ALL COSTS - I would give negative stars if I could. The end to end service was incredibly terrible & full of faults. - Marketed my property without my consent - the property details even contained errors - The agents made NO EFFORT whatsoever to sell the property during viewings, simply stood in the corner. I was viewing properties for a new place at the same time, and you can see what proper marketing is like - Called weekly to simply read useless figures off a screen - this is their update - When I found a buyer & half way through the conveyancing process, nearly lost out on the sale because Chancellors didn’t relay a message across to me for weeks!!! - Sales progression team is absolutely useless, maybe heard from them 5 times during 6 months. Each time with out of date information. They may as well not have been there. But guess when I got an instant response from them - when I emailed telling them I was completing on the sale & I had a query. Never seen someone send me an invoice so quickly requesting for the commission, & the answer to the query itself came 24 hours later!! It was a simple question of whether I could leave the keys to the property with the branch. Can’t believe the state of this service cost me a couple of grand. STAY AWAY FROM CHANCELLORS IF YOU WANT A SMOOTH SALE"

"Chancellors are a great state agents. They are professional and reliable. The letting negotiator Aisha Munir at the Reading branch helped us through the process starting from finding a suitable house up until successfully renting the house that fits all our preferences. She took the time to explain all the renting guidelines to us, since we are new to the UK renting system. If you are looking to find a new house, I highly recommend using chancellors' services."