Costa Coffee 7 Upper Northam Road, Hedge End, Southampton SO30 4DY

"First time visiting the hedge end branch. Got takeout drinks. Staff very friendly, the cafe was bigger than I thought and I was able to park next to the park/library."

"Friendly hard working staff and a nice relaxing atmosphere to have something to eat and drink."

"This is my local Costa Coffee when home, and I rate it quite high for friendly staff and good coffee and snacks. It’s dog friendly for outside and overall a good venue. Management need to deep clean seats more. That’s the loss of one star and I think a minor but fair point. Check outside regularly for table cleaning and ash tray cleaning. Other than that it would be full points. We keep going back!"

"Typical Costa. Polite service and usual queue. Quite a few tables to spare and coffee, cake etc as expected as were prices. There is an outside area with chairs for smokers and of course toilets available to the public at the back of the shop. If you've never been to a Costa coffee shop it is a mid-priced chain which provides good coffee, a few teas, cake and a few other "light bites" and it is child friendly (but dogs are not allowed in). My elderly parents struggled with the noise when some of the louder coffee machines were used."

"Came here as Kettle and cake was closed. I Had a Clementine and Cranberry loaf cake, it was quite dry, but the cream on top have it the moisture. As it's still December, thought would have one of the festive drinks, went for the toffee penny Latte, requested to have it with coconut milk and one shot, the barista making the drink, had to ask me again what my order was, I was the only person in the queue! As I had my drink with coconut milk (I prefer the flavour and it makes the drink creamier) I had to ask for them to add some cream and sprinkles on the top. The staff weren't particularly friendly and felt rushed with my order, a customer asked about the muffins flavours and the staff didn't know the answer, which wasn't great, if the person was allergic to anything."