Ernest Jones
Arndale Centre, Eastbourne BN21 3NW
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 4:00 PM
Photos
Location & Phone number
Arndale Centre, Eastbourne BN21 3NW, United Kingdom
About the Business
Ernest Jones is a top-of-the-line jewelry store located in the heart of Eastbourne, United Kingdom. This institution, situated at Unit 26, The Mall, Arndale Centre, is a point of interest and a must-visit destination for anyone who loves and appreciates fine jewelry.
Ernest Jones is not just a store; it is an establishment that has been serving the local community for many years. With a passion for creating impeccable pieces, the store is committed to excellence in all aspects of their business. The staff members, who are experts in their field, are always on hand to offer advice and guidance in selecting the perfect piece for you or your loved one. The team is dedicated to providing exceptional service, ensuring that every customer feels valued and respected.
The store boasts a stunning collection of jewelry ranging from engagement rings, wedding bands, and diamond bracelets to necklaces, earrings, and watches. Whether you are in the market for an exquisite diamond or a unique piece to complete your outfit, Ernest Jones has something for everyone. Additionally, they offer a range of exclusive and limited-edition pieces and have a team of talented designers who can create custom pieces to suit your needs.
Ernest Jones has earned itself a reputation as the go-to store for high-quality jewelry, and it's not hard to see why. It's a store that offers the perfect combination of style, sophistication, and affordability. With an extensive range of jewelry and competitive prices, Ernest Jones is the perfect place to find a gift for a loved one or to indulge yourself in something truly special.
Overall, Ernest Jones is a jewel in the crown of Eastbourne's retail scene. It's more than just a store; it's an institution that prides itself on providing exceptional service and outstanding products. So if you're looking to add a touch of sophistication to your jewelry collection, make sure you pay a visit to Ernest Jones. You won't be disappointed.
Reviews
"Not a huge selection as quite a small shop .but jewellery looked really nice."
"We came in today (20/04/21) the BEST customer service we have received in years from Rebecca! Outstanding! We came in to choose wedding rings. Rebecca's knowledge within her industry is amazing, she was very attentive, very approachable and just blinding at her job. We tried on a few rings and after choosing two that fitted perfectly we made the decision to buy. Rebecca is a asset to your team and her customer service was out of this world. Mr Bevan."
"Great range in my favourite watch maker, Citizen. Phoned and asked if they could order me 3 watches for comparison, no problem. They were very helpful in helping me choose, no hard sell, the decision was mine entirely. Many thanks Rebecca and Ernest Jones."
"So I ll put one star because it looks it s the minimum i can put for this company. I received a Hugo Boss watch for my birthday (17/01/2020). Ten days later one of the bracelet links got broken i then brought it back to the shop asking if they could remove one of the links as the watch was a tinny bit too big anyway. Both staff at the shop could not care less about my matter. After s few minutes they took the decision to sent it back to their supplier and see what they could. Ten days later i get a texte message telling to pop in the shop. Result : cost to fix the bracelet £124 (price of the watch £100)...... Which mean the bracelet is more expensive than the watche itself????? Very funny....... and what a great customer service. Eventually visited an independent shop near by and got the job done for £10....."
"We visited the store to have the links adjusted in my husband's watch. This was taken into the back of the store and after listening to repetitive banging, the assistant eventually returned with the links adjusted. Upon checking the watch the bracelet had been fitted back together inside out showing both incompetence and a lack of attention by the employee. After yet more time waiting this was eventually rectified. The next day the pins in the watch started working loose and this required a second 20mile trip to the store to be corrected ,this time by the Supervisor, and again after a lengthy wait to complete a basic task. Overall a very disappointing visit and one that has left us with potential problems with the watch being fitted back together incorrectly."
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