Steadfast Roofing Limited

"Nice lads decent tip times able to turn when empty is best"

"Would recommend steering clear of this company. Bought a new build from Bloor Homes with this company being the subcontractor for the roof. House is exposed to strong winds with lots of rattling sounds when the wind is blowing strongly. Had the issue for more than a year. After much investigation work, realised that it's a combination of lots of tile fragments being left on the layer that is laid below the roof tiles in the loft and perhaps the tiles not being tacked tightly, such that it gets lifted up when the wind is strong. Really not acceptable with them leaving so many tile fragments on that membrane sheet. Multiple call out by people working for Steadfast to inspect the problem and I find that the reports they file do not tally with the extent of the problem (transmitted sounds in multiple areas, rather than just confined to one bedroom) and whether the issue is being sorted. On 2 occasions, they have retrieved a couple of tile fragments from rummaging through the membrane sheet from the loft in a dark, blind fashion and suggested that the problem was fixed, except that the problem still persisted with me not being able to sleep when the winds were strong. Turnover of staff seems to be high as well, which is never a good sign. Had 2 of their staff calling out to my place last thursday and was told that they had already left the company the monday after, when I insisted on speaking to them due to conflicting report of the extent of the problem."

"For a company called Steadfast they aren’t very fast at all. My roof tile is not just cracked as they keep telling me it’s actually broken and 3/4’s of it is currently in my back garden. I’ve been waiting since August. Apparently someone came round and has had a look at my roof (when I don’t know because I’ve not seen anyone!) and a new tile has had to be ordered. Lies lies lies that’s all I get when I call the office. So much for customer care! The woman who answers the phone is often rude and dismissive and I get told is we’ll chase it up!!"

"I found Steadfast Roofing an excellent company from start to finish. The survey was done very professionally, the roofers themselves were very polite and unbelievably tidy I was overjoyed with the end result. 10/10 from me."

"Stay well clear, don’t have a clue. Just moved into a new build and steadfast were the company that installed the roof. Being honest it looked like a 2 year old could of done a better job. The dry valley was installed wrong, rows of tiles had no nails in which was totally inconsistent with the tile manufacturers fixing recommendations. The timber battern was all over the place and not installed correctly. Dry verge blew off half the side of the house in a little wind as they had used gutter adhesive to fix it. Both roofs on garage and house had to be taken off and re-installed by another roofing company. Gave them a chance to put it right and as I said before, clueless. Plus they made it look worse if that was possible. Tried speaking to them to see why we were having these problems and who ever I spoke to has no telephone manner on how to speak to customers. His threatening manner was much to be desired when all you want is a decent roof on your property. Even after all his rubbish talk of “how good we are” and “we do thousands of roofs” I would urge anyone now to stay clear. They don’t care about the quality of their workmanship and they don’t care about you."