Clarks
121 Quadrant Road, Hanley, Stoke-on-trent ST1 1PS
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:30 AM - 4:30 PM
Photos
Location & Phone number
121 Quadrant Road, Hanley, Stoke-on-trent ST1 1PS, United Kingdom
About the Business
Clarks is a renowned shoe store and point of interest located at 121 Quadrant Rd, Hanley, Stoke-on-Trent ST1 1PS, United Kingdom. Established in the year 1825, Clarks has been a trusted name among fashionable and comfortable footwear enthusiasts in the UK and beyond. The institution offers a wide range of trendy and classic shoe collections for all genders, ages, and sizes.
Apart from shoes, Clarks also houses stylish bags and accessories to complement your outfit. Their expert customer service team is always ready to assist you in finding the perfect items for your unique style, foot size, and preferences.
At Clarks, you get to shop in a comfortable and visually appealing environment designed to inspire confidence and ease as you make your selections. Whether you're looking for casual shoes, formal shoes, sneakers, sandals or boots, Clarks has got you covered.
In addition to offering quality merchandise, Clarks is also a social and environmental responsible institution. They prioritize using sustainable materials, reducing carbon footprint, and supporting ethical practices throughout their production chain.
Whether you're a local or a visitor in Stoke-on-Trent, Clarks is a must-visit institution for anyone looking to buy stylish, comfortable, and sustainable footwear. So, visit them today and experience excellence in shoe retailing.
Reviews
"Bought a paid of insoles in store, left, sat down just outside to try them in my new shoes and they didn't fit. Manager refused to refund them and was quite rude about it. Overheard heard her being not so nice to the other assistants working which also made the experience unpleasant. Not the best experience here even if the other assistants were helpful. I called another clarks and have been told they'd refund the insoles, don't know why the manager here was so against doing it even when hiding behind the thin veil of 'company policy'. Update: Went into a different clarks and have received a refund on the insoles. Obviously manager was lying about it being policy. Changing my review from one to two starts for such a stark difference in the customer service experience between the two stores. 6/09/22"
"Booked an appointment for back to school fitting, was 5 minutes early and was greeted with rude and abrupt assistant who said as your early you will have to wait, rather than say unfortunately your appointment isnt yet please take a seat and k will get someone to you, even though staff were free and serving people who were just walking in. Once served assistant wasn't attentive didn't even put daughters shoes on wanted to put shoes on a size smaller than she was already in to which I had to say no start with what she's in which turned out to be the correct size. There was issues putting my sale through and the manager never offered to help, looked very miserable and didn't speak to anyone. I am a qualified clarks fitter and I must say that compared to when I worked for you it's certainly not the same, staff are not trained like we used to be and certainly not managed well the atmosphere is nog welcoming at all won't rush back"
"My wife and I visited this shop earlier this week. I thought that although it is a national brand, the service we received from Aishah was first class and she deserves to be recognised for it. Thank you!"
"This place could do with a bit more of friendliness. The sales assistant looked up and down to me, perhaps because I don't look British and I tried to be kind and polite but she was dry and a bit dismissive. I had reserved a pair of shoes the day before and on the phone the lady was nice but not this senior lady."
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