DEICHMANN

"Good prices, av some lovely boots for women"

"I bought shoes from them and the sole tore apart from the toes part. I got told I can come and get a refund if this happens as it isn’t the first time this has happened in this store. I recently went back with the shoes and receipt and the manager there was very arrogant and rude and had no manners. She demanded for the receipt and when I gave it to her, she looked and smacked it down on the counter and said the warrant is over and walked off. She has no customer service skills and was very rude and had no manners in the way she spoke. We then went for a second time as we bought shoes and it said on the box that it was for £29.99 but we were charged £35. We went the next morning and asked why we were charged £5 extra and they said that £35 is the original price and that they didn’t get time to update the price on the shoe box. They aren’t organised and neither do they have respect or how to speak to customers especially the manager, leaving aside the workers. Worst experience ever, worst customer service and I have never been spoken to this rudely with customer services and that as well from the manager."

"Staff can be a bit unhelpful even though they try. Not really answering questions I ask more avoiding them and not really helping. But a good range of kids shoes. Not much on the women's tho all the same style and same group no variety"

"I'm a shoes lover and they have it all,I like the different styles and they are very unique there's something for everyone."

"As with all their stores, the shelving is an utter shambles, with sizes in no coherent order and designs also mixed up. Surely by now, management would have done something about this? However, if you can put up with this chaos, you can generally find reasonable designs for acceptable prices but do check the shoes carefully because quite a few have been slightly scraped or damaged and I don't get the impression that they review the stock on shelves often enough to eliminate this problem."