One Stop

"Always been a fantastic convenience store with fantastic staff.Almost sell everything you need."

"It's expensive here, not always stocked up on thing's, staff are always willing to help and go out of their way to help you with ordering online."

"I feel saddned writing this review, this was our favourite shop having moved to the area 2 years ago. Staff are always polite and friendly, always asking my girlfriend how she was doing throughout her pregnancy. However, there's always that one. We had 2 seperate occasions where she added 2 pound to our bill each time, the 2nd time we confronted her, she refunded us and said it was a mistake. As this happened twice and £2 was added on both times, this led my girlfriend to believe it wasn't a mistake. Today her behaviour was absolutely shocking as everyone knows a customer is always right! My girlfriend is deaf in one ear and was shouted at in a very rude and abrupt manner when she never heared her saying to put the card in. This was mainly because another staff member came in to start her shift and she started having a full blown conversation with her, so my partner stopped lip reading and assumed the contactless had worked and the transaction had been done. If it wasn't for the fact that she was being blatently rude by talking to the other member of staff about how fresh she looked, midway through a transaction with a customer who has a hearing impairment and has to lip read, there wouldn't have been a problem! It's the way in which she spoke that did it for me. Instead of being polite, so the problem could be rectified she shouted at her to "put the card in!" On top of that it was the lack of compassion and empathy she had for my partner and the fact that she has to deal with this disability every single day! When telling her she was deaf in her left ear she said "it's not her problem and that she's not paying for her shopping!" I don't know what shocked me more. The fact that she acted like that infront of the boss, or the fact that the boss didn't say anything to her about her behaviour, especially when we walked off and she shouted BYE! Cearly trying to antagonise the situation. I'd be worried if she worked for me. If she acts like that infront of the shop owner. What does she act like when the owner is not there? I would never allow my staff to antagonise a customer like that because I'd be afraid of losing business! We spend 70 week there on average since having a newborn because its easier than catching a bus to go to town shopping but am really thinking about not even shopping there anymore, that's how disappointed I am. Every other worker I've encountered are brilliant and always really helpful. It's such a shame."

"My local corner shop friendly staff and good selection of stock."