Fortune Inn Chinese Restaurant

"I felt the evening started well. I wasn't sure how it worked and we ordered our drinks and starters. I was really surprised how quickly the food arrived. Unfortunately my vegetable spring rolls were served on a sharing platter, basically my spring roll was resting on a pork rib! I ordered this because I am vegetarian. Another portion was ordered on its own plate. Then our "mains" arrived. This was nice to see the variety of colour and smells when our mains were served. It was a shame about the service I feel that they could have been more attentive. We had to keep calling over the waiter for cutlery, napkins and drink orders. I felt that most of our main curries were very gravy tasting, like a slodgy, salty mix up. There was random roast potatoes in some of our curries. Food was under average. The toilet was nicely decorated but the ladies soap dispenser was broken and the hand pump version provided was empty. A large group over 10 covers arrived and I knew we were going to lose the bare minimal service we were already receiving. We had to ask for bill multiple times and eventually we stood up and got ready to leave. After putting my coat on and approaching front of the shop I finally met a card machine. There is a mandatory service charge btw! The lady that took the payment could barely look me in the eye. There was no genuine interest in how our evening went. I would have thought this would have been a perfect opportunity to get to know your guest and thank them for their custom. She didn't say a bloody word. Not even thank you, but she did say Bye! Very rude and basic food."

"The service was slow, seemed disinterested. It wasnt a busy evening so was surprised though it looked like they were busy with take aways. I found the food was tasteless, and it tasted all very similar. The egg fried rice didn't taste nice nor did the Singapore spicy noodles. I thought the food was not of good or fair quality."

"the food is great but sadly the waitress/manager is absolutely rude. no disregard at all she treats food on plates like they are frisbees! she comes across as angry and she is a liability not an asset at all. she makes dining there unpleasant like herself. if she is not happy doing this she might be better off doing something else otherwise you will not get any punters. she will lead to your eventual closure that is all. i would not bother going there if you want a good dining"

"We had a lovely meal all the food was very tasty. A wide selection of food and generous portions. Staff was attentive good overall service."

"Absolutely love it. I'm regular customer and recommend that for 1000%. Hard working team, lovely atmosphere and brilliant food. The best Chinese in Worthing!!!"