Castle Associates

"Delighted with the service and the support of the trade union rep in my grievance appeal hearing meeting. Ashley caught me from giving details that would have weakened my case and provided support whenever I stalled or was being put under pressure to provide information I did not want to share. I would thoroughly recommend this service and am pleased that I took my solictor's advice and took representation with me."

"Sadly, I've recently been very let down by this company. My trade union representative turned out to be demonstrably and extremely disorganised overall, and ended up seemingly winging it through my grievance hearing, as well as failing to prepare the written statement until approximately 30 minutes before the meeting! This is evidential, despite my provably briefing him for months on end and providing lots of detail in more than good time. Even then most of what he had written was wrong! I found myself making corrections 10 minutes before my hearing and was left feeling very stressed as a result just before my hearing. Now I'm being charged for it! I tried to talk to my representative reasonably, who then ended up more or less shouting at me. I then complained and was bluntly rebuffed. This is completely unacceptable behaviour from a company I thought would support me. When I complained, it felt like my vulnerability was being unfairly played upon. I would advise to avoid this company. This is a truthful account of the situation, which I can substantiate with written and factual evidence. I stand by this as the truth and as a heartfelt warning for other vulnerable people."

"An outstanding union representative I had a grievance with the company I work for over sexist behaviour and harrassment involving several people, two of which were union representatives. I involved a reputable solicitor who recommended Castle Associates, as I did not want to attend a hearing on my own and legally she was not allowed to attend herself. Castle Associates were fantastic. A smart chap called Saqib who is a union representative assisted and very quickly understood the situation. Without Saqib present the outcome would have been very different. The outcome was far better than I expected and I pretty much got what we asked for and more than I realistically thought we would get. There were a couple of moments where the chairman of the hearing became a little defensive and Saqib calmly and firmly steered him back to a constructive path. Would I use them again? Absolutely. I hope I do not have to but I would not hesitate to do so. If you need employment advice or assistance I can assure you, Castle Associates are complete professionals."

"Very good advice. I called 6 or 7 different solicitors and Castle were by far the most helpful and professional. I was asked all the relevant questions and they got info out of me I didn’t even know I had. I would recommend to everyone to give them a call. Rates are great, service is great, people are great, what more can I say except they are awesome"

"After contacting various companies regarding a matter that I required some clarity on, I made contact with Castle Associates and in a brief phone call they managed to give me some sensible advice and steer me in the right direction. As a result I was better able to deal with the matter at hand with confidence and authority. Lindsey was so helpful and her lovely professional and sympathetic manner was such a boost. Prior to the telephone call I was at my wits end not knowing where to turn. Thank you so much for your help and assistance, I can't begin to describe how invaluable it has been."