Morrisons Pharmacy Kingswinford DY6 7SH

"Usually good service, have used for many years. On my visit today I had to wait in cue for just over 10 minutes, then I waited 6 minutes to be told they did not have the pills I ordered in stock. Why did the lady who served me check the computer first and then the perscriptions ready to collect and other places and then saying they had none and said I should call in on Friday after 3.00. The process appeared to be in disarray from observing other persons as well. My previous visit took time to find my pills which had been made up ready to collect. If you have a new system in place, it’s not fit for purpose. I am strongly now considering no longer using your pharmacy. As the service was totally unacceptable. The person who served me asked out loud for my date of birth and address including postcode ( other were asked the same and had to shout back their reply) In data protection issues, being asked to shout out personal details when anyone one else could hear, I believe breaches data protection regulations. A younger lady In front of me told her name, date of birth, address including post code out loud as person serving her was the other side of the middle counter as they did not bother to come to counter were the lady was waiting. The same happened to me and others while I was their. Unacceptable!!"

"The opening hours stated are incorrect therefore would be helpful for them to be updated."

"Absolutely fabulous service from the staff at the pharmacy today x extremely helpful and friendly x thank you Lee and Jo Sweetland"

"Having had to wait almost 2 weeks at another pharmacy and still not getting my medication imagine my delight when my prescription was sent in product ordered and my prescription was ready in less than 5 hours by the team at Kingswinford. A polite team and a welcomed phone call to let me know it was ready. I have now changed my nominated pharmacy to the Morrison’s team. I cannot thank you enough for your swift actions I will now be out of pain. 5 stars from me"

"I love it at Morrisons!! Plenty of deals and the people in the pharmacy are just lovely. Always willing to help you. Very good supermarket! Highly recommend."