Chessington Azteca Hotel

"Very nice overnight stay in monkey-themed room with wanayama view. Staff are very nice and helpful. We enjoyed savanna splash, hot tub and sauna facilities. Buffet breakfast is standard. The hotels are not huge, hopefully the instructions can be improved, from pre-book swimming experience (was given a link without such option and no one picks up the phone. Email sent and replied with canned response to refer to the same link) to signpost and time allowed for access to zoo. Highly recommend it is a great experience."

"Excellent 2 night stay at Azteca Hotel & 1 day in Chessington! Had a standard Monkey Temple room looking over Amazu. Checked in online & staff were very welcoming to help issue keys on arrival, via key collection screen. Room was lovely & clean, great theaming. Window which opened a little, easy to use air conditioning which was essential when it was 28degs outside. Quiet and temp to 19degs which felt quite cold. Kettle, tea & coffee. Staff are more than happy to provide extra milk if you run out. Fridge under the desk was really handy. Not sure all rooms have this & was a nice surprise. TV had most usual freeview channels & TV in kids bedroom area too. Kids bunks also had a third pull out bed. WiFi was very good compared to other places we’ve stayed at. We ate at the Safari restaurant, lovely with views into the Wanyama area – spot the zebras, ostriches or giraffes! You can also walk around the area & there’s a small kids playground. Ensure you book the restaurant online in peak season. Buffet breakfast was a hot selection (eggs, sausages, beans) , cereals, pain choc, fruit & toast with a selection of jams. Staff were on hand and very helpful. Dinner was fine, it was mainly tea for the kids, bit slow to be served, but food was nice. Hotel guests have access to Chessington park queuing from 8.45am via Azteca gate just by the Temple restaurant. Staff let you in from 9am with ticket and bag checks. A selection of rides are open for guests between 9-10am. We preorderd a photo digipass and found it great for a whole day of ride pics. Activate it at the first photo booth you use, where they’ll issue you a QR for the rest of the day. Azteca Gate closes at 10am, so return to the hotel is via Lodge Entrance. In the evening Amazu play area is open at 6pm until 7 or 8pm. The park will always be very busy over the Summer, the staff were doing their very best to keep things moving and up and running asap if there were any technical problems. Download the app to view ride times and plan what rides are most important. Dragon Fury and Vampire were queuing before 10am. Have fun!"

"The Aztec Hotel was good value for money. Check in was not until 3pm but I checked in via my phone and got a text when the room was ready. We got our keys printed and headed in with our bags around 1 pm. The space was slightly smaller than previously stayed in Safari hotel but overall decor well suited for the theme. Main bed was comfortable and lots of room in the children's bed. Unfortunately not alot of storage for the children's clothing to be stored. Wardrobe area with limited hanging space - ask for extra hangers if they allow. Iron and ironing board is provided- which is helpful. Hairdryer is also included in the room. The room came with separate TV's in each room , a locked safe in the children's room and a small yet very useful fridge in the main room. The bathroom was clean with a nice deep tub to soak in. It has a rain head shower as well as a detachable on. Bath mat and towels were provided and replace by staff if needed.The cleaning staff were very good and replace towels and linen daily. Hoovered and replace complimentary shampoo and conditioner. Only Negative I would mention is although the room was good there were still some small work to be done. The ceiling was patchy from filling it and painting one patch at a time ( had to be a good 14 spots redone) some the paint and plaster was chipping off in the bathroom but very minor., It didn't effect our stay and overall was a great experience for some R&R after a fun filled day. Downstairs is the buffet style restaurant- Temple Bar which had plenty of food - Carvery and in the morning - Full English & Continental plus extras."

"Text message or email sent with check in available. So thats very easy. Temp check and band given. Keys allocated via a touch screen. Room very clean and great. With an added surprise for the children. Great mini fridge in room. Meal and swim times must be booked before hand. Although I wish you luck with booking your swim before arriving."