Boots

"Shocking customer service, terrible wait times, avoid. Only one pharmacist so during busy periods you could be standing around for 15 minutes."

"Maya served me at checkout and she was exceptionally helpful and very thoughtful, I observed her help an elderly lady on a walking frame as she needed a little more time and attention, she did not rush her but was careful to apologise to keep me waiting. Maya noticed that I was at the self checkout and called me over so she could ensure I could benefit from the £10 off voucher I could redeem at her till. I made a great saving! Maya truly is the reason why self checkout experience will never truly feel the same, no matter how efficient it is. Being served by Maya will ensure you leave the store wearing a smile!"

"WaIted 15 minutes to be served today walked out in the end as did the lady in front of me we couldn't wait any longer this shop is so understaffed it's riddiculas"

"Service and help severely lacking. They were only able to 'suddenly find' my meds after I asked for the script to be removed from the spike and copied so that I could source the medication elsewhere. This was not a just 'delivered batch' as stated as I had been waiting either in store or just outside doors for over half an hour whilst I did a telephone search for stockist. Get your act together Boots, I'm changing my pharmacy because of this."

"Middle aged asian woman moaning everyone comes at once, be happy that you have a job with customers! Absolute joke! Not helpful in the slightest when doctors are so busy and you can apparently get help from pharmacists but clearly doesn't want to help anyone so not sure why she's there. Since then after waiting 2 days to get an appointment with a doctor I was told to get the spray that I was wanting from boots pharmacy in the first place and I've now had to have antibiotics as well, if I had the spray before I might have got away with not having the antibiotics but because it was left to get worse I then needed both. Completely useless."