Countrywide Tax & Trust Corporation Ltd

"DO NOT USE THIS COMPANY, they were recommended to us by a financial planner, so we trusted them. What a big mistake. It’s been a journey through Hell, not what you need when a loved one passes away. They don’t process anything in a timely manner, they misplace documents in their own office, to only be found weeks later. They lost my Late Fathers Will and then denied ever receiving it. STAY CLEAR, go somewhere else, wish I could give lower than a 1 star."

"Be Aware! (This should be a zero star review but you can’t go less than one). It’s with regret that I leave a review of this nature but I want to try and help other people and CW avoid what we went through. Countrywide were entrusted by our grandmother to help manage her affairs after she died. At every single turn, CW have been a terrible company to deal with - not replying to emails, no opportunity to speak to anyone by phone, no consistent information and extremely unhelpful when you finally did get a reply. This is hands down one of the worst companies we’ve ever dealt with and I was forced to contact the CEO via Linked In to try and get some sense and help out of them which did speed things up but was still a shambles. Nothing was ever explained to us (and it’s complicated when dealing with death, tax, inheritance etc) we had many case workers and were never informed of changes, we had to chase for simple things and it felt as though no one was interested in our case or how to improve things, even when the CEO nudged things along. I would never recommend anyone using Countrywide for anything."

"One star because you can’t give less."

"Our sorriest days work ever was to use this outfit."

"I would steer clear of Countrywide Tax & Trusts. While trying to unwind a family trust we found them incompetent and unprofessional with very poor communication. They're unhelpful and don't make it easy for you to understand process, let's say they take full advantage of this fact. Nothing gets sorted in a timely manner. So frustrating! Waiting, always excuses, more lies, leading to more delays. Anyone would think they're trying to hang on to your inheritance on purpose, as if? BEWARE!"