Forest Veterinary Centre, Harlow

"Took our cat here recently for an overall check as he was adopted and hadn't been to a vets before. The vet we saw was a very compassionate lady. We had some issues with further tests as we had only booked him in for blood tests. Which we paid for on the day. They tried to charge us for a urine sample which we were not aware of and at the time did not have the extra cash to pay for! So we paid for the blood as planned. They won't give us the results of the blood tests which costs were covered for, as they decided to add on a urine sample on top plus additinal fees which were covered in a previous visit! They dont explain anything to you and are clearly only trying to get as much money as they can out of you! Trying to resolve the matter meant dealing with an extremely arrogant receptionist!!! They refuse to give us his results ( WHICH WE HAVE PAID FOR) and are almost vile to deal with! SORT YOUR RECEPTIONIST OUT! We will NOT be returning to this practice.... Don't take your pets here!"

"Sadly we had to have my mum's dog put down this week. Due to him having chemo unfortunately I wasn't allowed close contact with him as I am pregnant. The vets thought of everything so that I could still say goodbye to him as I was really close to him but in a safe way so it was safe for me and my unborn baby . I couldn't thank them enough. Also a massive thank you to Leanne the vet that was brilliant and showed so much compassion and understanding in his last moments. I highly recommend anyone to go here as this vetinary practice truly care."

"I’m very happy with the service I received. Big thank you to Sharon and the team. My cat required immediate radiation therapy for hyperthyroidism, for which you normally need to wait months. Sharon managed to get me an appointment within 2 weeks, which probably has saved my cat. She was also kind enough to keep my cat one extra day without additional fee when I was unable to collect my cat on the discharge day due to strike. 3 months later my cat received all clear. The insurance claim was made by the clinic super quickly. No issues at all, thanks guys"

"Been taking my dog for a skin condition. Still not resolved but charged over £200. The Harlow practice only seems interested in getting money out of you but not providing the correct care for your pet. Really poor attitudes. I did contact you before posting the review and raised my concerns. But you were not interested. Therefore I posted this review."

"Took my dog to them to be told my dogs spine had slipped out of place an needed surgery for 6 grand or to put her down as wasn't fair. So went to another vet for a second opinion to be told it was a phantom pregnancy and after some anti flamatries she was fine after 2 days. Would never go there again i nearly lost my dog."