David Lloyd Narborough

"Horrific service from the man at reception with a small blonde haircut. I will be joining the local parks gym as it’s free with fresh air and great customer service. Only highlight of this centre is the ham and cheese toasties at the restaurant"

"Shock, I left my padlock on a locker overnight. They destroyed my padlock to gain access to the locker to remove my things (flip flops and deodorant). There was no notification of this process taking place. When I consulted the front desk, the lady did not look to resolve my issue but rather went on to try sell me a padlock on the spot. After a back and forth I was finally able to override her lack of consideration through a higher manager who kindly let me use their padlock for the day. Still have had no replacement for my personal padlock. The gym sadly is full of noisy teenagers, broken equipment, out of date equipment and small. The Spa if we can call it that for the platinum membership is small overall. Again, teenagers find ways to bypass the barrier with 3 to 4 people smuggling themselves in without paying for the membership. The hot tub is tiny can fit maybe 3 or 4 people depending on size. Plunge pool is great. The sauna and steam are also spacious. The outdoor pool is nice and warm. Overall, I had to transfer my gym because I moved, I am glad with the new transfer even though it is in a lower tier. This facility doesn't deserve the higher tier status! Will they ever replace or reimburse me for breaking my padlock? Will they ever learn to maybe leave a notification of intent to gain access to a locker? It was all a shock to me and sad way to leave. Personal trainer Beth was amazing and gave the best sports massage ever. The sales team were also friendly in helping me to sign up."

"Save your money and go to a leisure centre! For over £120 per month, you'd expect above-par equipment and services. Unfortunately this club doesn't even come close. The sparsity of the equipment is a joke. For a gym this expensive to only have 2 squat racks (one which was broken for months) and 1 bench press is laughable. Arriving any later than 4.30pm on a weekday will mean you can't use this equipment at all. Me and my friend have had to buy ourselves some simple equipment you'd expect a gym like this to have (chain belt to hang weights while doing pull ups) as the gym even lacks this. The equipment is very frequently broke and isn't likely to be fixed in under a month. Not that it bothers myself, but for people interested in the gym, it's worth noting that the gym also has a lot of kids that are allowed in (both with and without parents) - something you wouldn't expect when paying this much money for a gym. The pool, showers, saunas and steam rooms are constantly having timely repairs with no compensation for members. And the platinum membership area is useless. The cold plunge is warm compared to other gyms, the main sauna doesn't get hotter than 70 when it should be 90, the aromatherapy room never seems to be on and use of the spa pool will leave you temporarily blind from the chlorine. All of which several members have mentioned to the staff with no apparent effect. If you aim to come to the gym after work (around 5pm weekday) or even before lunch on a weekend, good luck at finding a parking place and not getting tripped up walking through reception from the amount of young kids running around. Recently (just over a month) they've put in a towel dispenser machine which hasn't worked since its been there. The price has also increased significantly with next to no time to review and cancel your membership and no understanding if the email went to your junk folder... forcing you to pay for another 3 months before you can leave. Despite all this, the staff and other members are always friendly. For the money, you can join 2 very good gyms and have a fair bit of change leftover."

"Another excellent David Lloyd. Fantastic set up for the tennis allowing great viewing of both the indoor and outdoor courts from the cafe area Super helpful team on reception and in the cafe. Thanks everyone! Glad to have visited for a pre-tournament warmup. Just 10 minutes from the motorway. (August 2022)"

"Very clean very nice very relaxing would recommend very friendly staff will go again. In the near future ⭐️⭐️⭐️⭐️⭐️"