Tesco Extra

"I used the scan as you shop. Had to put a few items back as the advertised club card offer was no longer available on the energy drinks I had scanned.."

"Since opening Tesco has gone drastically downhill, there are NEVER any trollies, you end up trawling the whole carpark just to find one. Food via click and collect always has poor shelf life, you complain and it never changes. Shopping instore is equally as bad as the dates are rubbish, the aisles are full of click and collect staff and their trollies and the self scanners are never working. It is a real shame as this Tesco could be a flagship store as it’s so big, surrounded by decent shops and has a big car park, something needs to change and until it does I will no longer be shopping here and taking my business elsewhere."

"Whilst waiting in a long line at the checkout at Tesco Ricoh Arena, Coventry, my partner and I witnessed several transactions, one of which involved a white family paying with cash. They handed over the money, the cashier banked it, handed them their change, and off they went. Meanwhile, directly in front of us in our queue, a family of colour attempted to pay their bill in the same way by handing over £20 and £10 notes to pay a bill that didn't even total £90. The cashier immediately called over her "supervisor" and asked her to help check the notes. My partner and I noticed this and spoke up immediately, to which the two female staff members became immediately defensive and insisted that they checked ALL notes as a matter of store policy. This is not something I have EVER witnessed - even when I - a white man - have paid cash. I have NEVER had my notes checked in this store!! One staff member, short, slim(ish) with greying hair and dark grey crooked teeth, then asked one of the cusotomers, "Did you mind us doing what we've just done?" The poor woman school he head, oblivious to the fact that a white family had just paid cash and had NOT been subjected to the same insulting and RACIST security check. We stood up for the customer again, this time to be told by the same staff member that "We're not racist, we have all sorts workin' 'ere." All sorts?!? Spoken like a true RACIST, white working-class, shop-worker from the Midlands. Rather than take my grievance seriously, she then had the nerve to start arguing with us in the store before telling us that it was us that "had a chip on our shoulder" and walked off to share the story and laugh with her colleagues. (Which we both witnessed as we carried on with our purchase". The cashier in question had to them be told TWICE not to THROW our items after scanning them. If I ever encounter these two disgraceful characters in this store in the future, there will be hell to pay."

"There’s never any TROLLEYS because customers are taking them home. Tesco aren’t getting a grip on the situation by installing locks resulting in their trolleys being scattered across the local community. It’s becoming a menace."