Supplementary Education Centre

"This place should be closed down full stop. They have inadequate staff training and mentally abuse children which can seriously affect their mental well-being later on life- that is disgusting! Discrimination at its finest. These issues will be reported to safeguarding authorities."

"I sent my daughter for 11+ coaching but after 2 months I have found they are not following the syllabus and she did not improve at all. 11+exam has a huge syllabus and need to cover in a short period of time. So I believe this centre is NOT capable/ready to handle this type of Exam."

"Does not deserve even 1 star. Entirely unprofessional, rude and serious safeguarding issues. Racist behaviour, rude and insulting communication style. Do not use if you value your self respect and your children's future. This is the place where: Your child will get shouted at and abused. Your child will lose confidence and become scared and withdrawn, often crying before attending the centre due to the continual bullying. You will be lied to and will not have any concerns considered. You as an adult will be abused, insulted and shouted at the owners. Do not be fooled by the smooth words of John Parsons. His partner Lorraine Parsons is the most obnoxious, vile, evil, racist, rude individual I have ever had the misfortune of meeting. London borough of Redbridge is currently investigating this Tuition centre on safeguarding grounds. I have 3 children who went to this centre for a very short time before we withdrew them after being told they are not good enough for the 11+. The 10/ 11year olds were actually shouted at by Parsons as they left the centre, being told 'your not good enough, you will never amount to anything' (all ended up in the top 100 of their11+ year results) - they went on to strong Grammar schools, top Universities, and have strong careers in Dentistry, Economics and Architecture. (Yes my kids went there between 7 and 12 years ago) This shows that the awful, awful behaviour and bad manners, the insults and the racism, the TOTAL lack of humility, understanding or customer service to fee paying parents had been going for years and years. The centre should be shut down by the authorities, and the owners, Parsons, should be charged with safeguarding offences."

"If I could give this 0 stars I would. They kicked my son out because they said he wasn't good at English and spelling. THIS IS A TUITION CENTRE!! THE WHOLE POINT IS TO TEACH STUDENTS! Still when i looked through his notebooks, 90% of his spelling was correct and the day he was kicked out he got 100%. There were no complaints about him before and they randomly gave us a letter saying he wasn't welcome anymore. The only reason I can think of for this despicable behaviour is because we offered a cheque that day instead of cash. They did not inform us at any point that a cheque was not accepted and they cashed it in! Another student who's parents paid for grammer school tuition was told she was not doing it even though her parents had been sending her there for 2 years. They said it was "too late now to change it" so now all that money and time was wasted and the girl's potential for a non selective school was taken away. The staff (old women) are disgusting in behaviour and so condescending to parents. I feel this is partly due to racial prejudice as she was speaking to me like I was a child. Do not send your children here at all!"

"If you want your child to be bullied and shouted at, this is the place you are looking for. Their behaviour is so bad ( specially the old lady ), i wonder what my kids will learn from them. There are plenty of options. My kids were literary shaken by their behaviour. It seems they think there is no other option. I highly recommend to avoid them at all cost."