TGI Fridays - Croydon

"Booked in advance today for my birthday. Unfortunately when we got in there was no one at the front desk, so we wandered in. No one at the bar, wandered about. Two members of staff singing happy birthday and they rushed off to the kitchen after, leaving the floor completely empty and us wandering until my husband went towards the kitchens to call for someone. After that though, service was fantastic. Felt we waited quite a long time for food, but it was nice when it arrive, not very hot (strangely the plates were hot but not the food), but tasty. The place could have done with a good cleaning. There was a lot of stickiness around probably because servers only have time to wipe things down at best, but the tables were definitely overdue a good clean. Honestly the staff friendliness was the best part and the cocktails were quite nice. Music was not too loud, we could hear eachother talk. And the vibe was fairly cheery. Would go again."

"Not been to this TGIs before. But was craving a rack of ribs. Was greeted and seated quickly. Drinks orders and the starter of Mac and cheese balls came out quickly. These were tasty but didn’t understand a cold cheese sauce with a hot Mac and cheese ball. Onto the mains. Ordered the full ultimate rack of ribs and sesame chicken. I asked if the ribs were big and was told they are huge and only go for them if you are really hungry. After 30 minutes of waiting we asked the waiter if it will be much longer. We were told the food was sent back as it was unacceptable to serve and it would be another 5 minutes. No one came to tell us this it was only mentioned when we asked. The food took another 20 minutes to arrive. It was tasty but the ribs weren’t as big as it was made out to be. I was still hungry after. The staff who served us apologised many times for the delay. I would go back as the food was nice."

"How did I miss this place inspite of this amazing place being just 20 mins drive from home??? Wow!!! Just loved their burgers- my kids were all over it. I enjoyed the chicken with sesame seeds- finger licking delicious. The ambiance was fabulous- it gives the real American feel and the portion sizes were great too. The staff are super friendly and very helpful. The only downside is that the service was super slow and some of the items that were ordered came quite late - they can definitely do with a bit more faster service. The taste of the food , friendly staff and the ambiance definitely deserves a 5 star"

"1st time in this location after many many years. Still a great vibe and ambiance. Food took long to come and had to keep asking waitress to check on the food. When it did come the mains came first. My main was alittle bit disappointing as the meat was a little tough and didn’t really fall off the bone like it should. Starters were great I’d definitely be back for them (10/10) And the cheesecake, was good but nothing special. All in all decent meal, thank you."

"I decided to take two teens out to celebrate their GCSEs. TGIs was a good option because it is lively with a good selection of music. I thought that the kids would be made a fuss of as I pretold the receptionist of the reason for visiting but unfortunately this didn't happen. However, service was very good and most of the food was yummy. We had surf n turf, delicious chicken wings and ribs and chips. The corn on the cob is not crisp or fresh so should be left off the plate. We also ordered fahitas which were OK but they were covered with a weird white sauce. The chicken was also very dry. In all, we had a lovely afternoon and I will visit again."