T&G Woodware Ltd

"I have had T & G stainless steel salt on and pepper mills for nearly 10 years and they are still perfect. Worth every penny. I have spent far more on endlessly replacing other makes that failed after a couple of years."

"Such a fantastic company to deal with. Always friendly and helpful. They've just sourced a replacement grinder for me even though they don't make that model anymore. Thank you T&G!"

"Bought a cruet set many years ago and it has been absolutely brilliant. The grinders have been replaced free of charge by the very friendly and helpful staff. Unfortunately, due to droppages , I am having to buy another set but have no hesitation in using the same company as the quality of the product is excellent and the after sales service second to none."

"As with others, my pepper mill mechanism broke and I got in touch with T&G Woodware Ltd for a replacement part. I hadn't been aware of the lifetime guarantee on the mechanism before searching for parts and despite this kitchen essential being ~20 years old, I had a new part posted and fitted two days after getting in comms with T&G. At no cost to myself. Thank you Sarah for your prompt responses and fabulous customer service. I will be recommending your products to anyone who will listen and have started asking friends and family probing questions about the state of their pepper grinders with a view to gifting T&G replacements!"

"I purchased a salt & pepper mill from John Lewis years ago, they were made by T&G Woodware. The mills have been brilliant and we love them. A little while ago, the salt mill stopped working. Remembering that they had a lifetime guarantee, I got in contact with T&G Woodware. Their Head of Customer Service, Julie, was brilliant and couldn't have been nicer. Julie sent me a replacement mechanism for the broken mill and another mechanism just in case the one in our pepper mill broke. Wonderful products, fantastic customer service and great company. Highly recommended."