Petplan

"My dog was admitted for emergency surgery and required 4 nights residential care at the vets. The whole process was made stress free and easy. Pet Plan dealt direct with my vet and paid the outstanding bill within a couple of days. This incident happened in the last few weeks of my policy before it was due to be renewed. I really expected my premium to increase but apart from not having a new customer discount applied the premium remained at a sensible price which resulted in me not hesitating to renew."

"I have held a lifetime insurance policy for my dog Alfie for just over 2 years. Alfie has been fit and healthy, so I have not needed to contact Petplan until a few weeks ago when he was attacked by a dog. His treatment required sedation, stitches and hospital care. My vet submitted a claim on my behalf which was paid by Petplan on the same day that the claim was submitted. This is fantastic service and I would like to say a big thank you to the Petplan team."

"During the recent hot weather our Springer Spaniel ingested a part of a wheat ear into his left lung whilst running through a field. Fortunately this was diagnosed early by our own vet and they were able to refer him for specialist treatment to a veterinary hospital. He had to have a cat scan and an operation to remove the wheat ear. Following this he required further treatment with antibiotics for a lung infection and additional visits to our own vet to oversee his aftercare. He is now back to his bouncy self and we are very grateful for the treatment he received. This was not inexpensive , however, costing in total near to £4,000. This was almost completely met by our Petplan insurance. That the costs for our dog's treatment was covered was a great relief, but we were particularly grateful that treatment was able to proceed without payment being required beforehand, as quoting our insurance details meant that this could be finalised later. Insurance is something we hopefully do not need to call upon, but at times of crisis it is more than reassuring to know that we can rely on it for help. Of course not all insurance cover is the same, yet we can confidently recommend Petplan. We have always insured our animals with Petplan and always been happy with the support they have provided when needed. This recent claim is the most serious we have ever had to make and are so very grateful for the support and care received - thank you Petplan!"

"It's always an unpleasant experience claiming for your pet , but our vet & Petplan made it so simple & quick to process the claim. So well done Ryder-Davis vets & Petplan. The other good news is that our pet is better. We just wish the weather would cool down so we can have more comfortable walks , instead of getting up very early to beat the heat. Thanks you Petplan for such an efficient service."

"Petplan has always been there for Bono - they are not the cheapest pet insurance, but from my experience, they are the BEST! Bono is now 15 years old and as a Springer Spaniel has had a great life to the full (and back!) and hopefully will have a few more yet! Petplan have always settled my claims seemlessly, helpfully and efficiently. Many thanks Petplan :)"